Hi,
Please refer to this page on the Brother website for a resolution to the issue:
https://www.brother-europe.com/icss_b2c_b/Z_SolutionSearch.do?country=GB&language=EN&module=solution
There are helpful pictoral illustrations that wlll make troubleshooting easier for you!
Looking forward to your feedback and rating for your FREE question about Brother MFC-260C.
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