Question about Zebra 105SL Thermal Label Printer

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Zebra 105SL label issues

We have many Zebra 105SL printers that we use everyday and they all work great when we stick one type of label in it and only print that one label type. We have one of these printers that we wanted to use in an area that they print about 4-6 different label types and we are having many issues with the printer recognizing the labels and printing correctly. I have listed some of the label types we have problems with as follows:

1" height X 2" width, with a 1/2" gap between the labels, all white label
3" height X 3" width, with a 1/2" gap between the labels, about a 1" black stripe on the left side of the label as it feed through the printer
5" height X 4" width, with a 1/8" gap between the labels, about a 1" black stripe on the left side of the label as it feed through the printer

I called Zebra technical support and they gave me a button sequence to press to get the printer to recognize the labels and this seemed to work for a while, but now we continue to have problems with it. It seems to be that the more often you change the labels, the harder it is to get it to recognize the new media placed in the printer. We have other all white labels that we use with no trouble. They seem to work every time without any special process to get the printer to recognize them.

The 1X2 labels work most of the time except recently it started to shift the print on the label. The same way as if the label format from the software was wrong. Then after changing and printing another label and then going back to this one, it will then print fine. I thought this was a problem with the label format and checked it. Nothing on this label format has changed since we set it up for this printer.

The other two labels we just have problems getting the printer to recognize the labels correctly I have performed a full media calibration and checked all the sensors. This is a brand new printer and only been in use for about 2 months.

Here is the button sequence that Zebra gave me to help it to recognize the labels:

Press “Setup/Exit” button twice

display will show:

SAVE CHANGES
ß PERMANENT à

Press “+” button 3 times

Display shows:

SAVE CHANGES
ß LOAD DEFAULTS à

Press “Next/Save” button once

Please let me know if you have any information that will help me to get this working correctly

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  • 31 Answers

I am surprised that you are using that sequence of buttons to solve this problem. I am pretty sure that they want you to go into the "Media Sensor Calibration" setup in the config menu. It is a bit more complicated than what you have described. I also believe that the size of the gap on two of your labels might be out of tolerance (they are usually 1/8" gaps between the labels). The black marks are a problem for the transmissive sensors. You may need to move the transmissive media gap sensor (remember it has two parts: upper and lower). I would usually setup mine for a place beyond the black mark so that you are looking at just the white paper.

To start out:
1. Load the backing of a 6" strip of media (no label attached).
2. Remove a ribbon (if you usually use one).
3. Close the printhead.
4. Press SETUP/EXIT and then NEXT/SAVE until "Media and Ribbon Calibrate" appears.
5. Press "+" to start the calibration procedure. You should see the "Load Backing" in the LCD Display. You already have the backing loaded so continue to the next step.
6. Press "+" to answer the message and the next screen should say, "Remove Ribbon". You have also removed the ribbon.
7. Press the "+" to continue. You should see the screen say, "Calibrating Please Wait". After the sensors are setup by the machine a new screen should appear, "Reload All".
8. Open the printhead, and move the labels until they are loaded correctly to print. Smooth out the ribbon and load it correctly.
9. Withe media and ribbon now loaded, press "+" to continue and the machine should say, "Media and Ribbon Calibrate".
10. Press the Setup/Exit button once. It should say, "Save Changes Permanent". Press Next/Save to finish the process.
11. Do a normal calibration of your stock and print a label.

You are done. The machine will run for the labels you have setup the sensors for. Unfortunately, you must do this for each of the media types. To automate this, you could run a Configuration listing, capture the settings you just created for each type of label. Take these to a programmer to have them send the setup to the machine before the job. This is beyond the scope of this type support to really help you.

Posted on May 29, 2009

4 Suggested Answers

  • 2 Answers

SOURCE: Printer Defaults

try setting up your sizes etc on the required printer in" printers and faxes" first and then access your print system , when you then select the "print" function you will find the sizes etc that you have set up in printers and faxes are already set for you , unfortunately it will only save for a few prints and then will default ,however it defaults to the settings you have already set up in printers and faxes

Posted on Jul 11, 2008

Wiired
  • 122 Answers

SOURCE: How to check the MAC address of Zebra 105SL Printer

go to the configuration on the printer. Scroll through until you reach the network settings. You can display or print the results, which will show the MAC address. Also, if you have a PC on the same network, and you know the IP of the printer, you can look at your ARP tables and find the MAC associated with the IP. ARP -a at the dos prompt

Posted on Jun 23, 2009

  • 31 Answers

SOURCE: Zebra 105SL print only half of label

This can happen if your page size in your driver is not set to the actual label size. It can happen if you have old .dll driver files mixed with your mew driver installation.

This is what I would do:
Uninstall the driver completely - delete the icon in Printers and Faxes. Drop down the file menu there and choose server properties and remove the driver for all Zebra printers from the Drivers tab. Go into the LCD menu of the printer and load defaults. Go back into the LCD meny and look at the page width setting. Your printer has 300 dots per inch, so a 4 inch label would be 1200 dots wide.

Another thing to consider is that you may be trying to printer to a 300 dpi printer from a 203 dpi driver. Make sure that you choose 300dpi when you reinstall. This should work.... If not, repost with more details about your application and driver. I can assure you that this is not a printer problem unless half of your printhead has failed.... unlikely, but possible....

Posted on Jan 31, 2010

ozztech
  • 285 Answers

SOURCE: Zebra 105sl felt paper error

check if the sensors behind the printhead (small metal open case)is on the same position that the uper sensor(black plastic bit with the screw behind the printhead) Run the sensor profile, check if he check the gap.
run manual calibration from the settings.
worst case senario, Reset the printer to Factory defult (Press PAUSE and CANCEL buttons and tun printer on, then relese the butons after 5 secounds.

Posted on Nov 13, 2010

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