Question about Philips DVP3020 DVD Player

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Dvd player dvd3020

Dvp will not play any dvd discs, it will play a lens cleaner dvd perfectly. when putting a dvd in it only goes only goes as far as saying loading.

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  • bowlsmad Jun 07, 2008

    When downloading pictures on to DVD they will not play on DVD player. Two have shown disc not recognised. One is accepted but when swown on TV screen immediatly goes in to stop mode and will not play.

  • Anonymous Mar 17, 2014

    will not take disc. says loading when you put disc in and then says no disc. will not play



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This is a known problem with the DVP3020.

I am assuming that your lens cleaner is for CD as well.

Although identical, CDs & DVDs store data completely differently, which means DVD players need two lasers to read both formats.

It sounds like the DVD laser has failed on your player, which is why it will still play your lens cleaner.

Unfortunately the cost of replacing the laser outweighs the value of the player.
The DVP3020 has been replaced by the DVP3120 which is far more reliable.

The DVP3120 with a multi-region modification can be bought for £17.99 from CheapestElectrical.

Click here for details:

Posted on May 14, 2008


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1 Answer

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Just clean its laser pickup lens, by inserting a lens cleaning disc in to, and play it at least two times. If it doesn't help you, the laser pickup unit should be replaced. The lens cleaning disc can be bought from most of the electronic sparepart selling shops at your town, and won't cost more.

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Buy a lens cleaner made by TDK or others. If you can see the picture from the lens cleaner disk The lens is clean but your semiconductor chipset can not read the dvd reflections because it overheated. Use it more often with the lens cleaner, the chipset damaged by humidity may dry up and work perfectly again.

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the lens unable to read the disk,clean the disc with a soft cloth dipped in a cd cleaner. if it still cant read try to clean the lens as it could be covered by a film of dust.

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Have you tried cleaning the player with a disc made for cleaning optical drives? These such units are available at retail locations such as Traget and Best Buy.

May 05, 2011 | Sony DVP-NS51P DVD Player

1 Answer

Not loading


The reason your dvd player is not reading disc is simply because the lens is either weak or dirty.

Try to use a lens cleaner first to see what happens, if it does not read disc still, then you have to go for total replacement of the lens of the player.

Get a replacement lens, open up the player, try to locate the lens and replace it with the new one. Couple it back together and your player will work perfectly fine again.

Take care

Jul 10, 2010 | Sony DVP-NS575P DVD Player

1 Answer

My sony DVP-NS725P will not play discs

Run a DVD disc cleaner through it and see if that helps. If not then open it up and manually clean the laser pickup lens. Then give it a go. If that didn't help, then open it back up and replace the optical drive.

Feb 18, 2010 | Sony DVP-NS725P DVD Player

1 Answer

Dvd player is hooked up to tv i insert the disc and push play and then on the screen of the player it reads ''no disc'' and there is a disc inserted in to the player

get a dvd cleaner try using it first, if this will not help then you can manually clean the lens by using a cotton buds but this must be done carefully because the lens is sensitive.

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1 Answer

My sony dvp-cx995v

Seems optical lens of unit is causing problem of No Disc.
Clean optical lens with cleaner disc and then try to play dvd.
If still same problem, take unit to local repair shop for fix.

Feb 12, 2009 | Sony DVP-CX995V Multi-disc DVD Player

1 Answer

Check disc

Is the surface or your disk smudged or damaged? If not, try a lens cleaner CD or kit and see if the problem goes away. If they are DVD Rs or something similar(DVD-RAM, DVD+R, ETC) the player may not be able to play that particular format, and you should double check the instruction manual to see what types of disks can be read.

Nov 08, 2007 | Sony DVP-FX810 Portable DVD Player

1 Answer


Coulkd be a dirty lens or the laser pickup is not focusing on the disc as the turntable that holds the disc could be broken or moved. Try to clean the lens with a lens cleaner and make sure nothing got in or fell in to the unit. Good Luck

Apr 19, 2006 | Sony DVP-S560D

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