Question about HP Photosmart 7450 InkJet Printer

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I put my cd in to install, and i recieve an error message saying: this software cannot be installed using the 'run as...' command. the installation cannot continue until this is resolved .... i dont know what to do

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You need to download the correct drivers for your operating system.

follow this link and choose the operating system to download the drivers

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=397785

Posted on Sep 07, 2010

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  • Master
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Hi,

You will need to log off from the computer and log in back as a user with Administrative Rights to make changes (Install the Printer Software) to the computer.

Alternatively, you could also try to right-click the setup program and choose Run As Administrator.

This will resolve your computer issue.

Look forward to your rating for this free question you posted on FixYa!

Posted on Sep 07, 2010

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Cant download skype, problem with toolbar, error 2738


Take a look in Event Viewer I looked in Event Viewer to find out what MSI-file that generated the error message and found:
Log Name: Application
Source: MsiInstaller
Date: 23.09.2010 21:58:26
Event ID: 1040
... ...
Description:
Beginning a Windows Installer transaction: C:\ProgramData\Skype\{D103C4BA-F905-437A-8049-DB24763BBE36}\SkypeToolbars.msi. Client Process Id: 6564.
2. Running MSIEXEC with logging options I started a "Command Promt" and used the command: "cd C:\ProgramData\Skype\{D103C4BA-F905-437A-8049-DB24763BBE36}" to navigate into the folder containing the MSI-file.
Now using the command: "msiexec /i SkypeToolbars.msi /lv log.txt" (msiexec options: /i = Install, /lv = Log + Verbose output).
After clicking away the error message I just wrote "log.txt" in my "Command Promt" to open the log-file. Near the bottom of the log-file I found this line:
DEBUG: Error 2738: Could not access VBScript runtime for custom action
3. DEBUG: Error 2738 After a quick search at Google I found out this error indicates that the VBScript engine is not registered on the computer.

The solution for a Windows Vista or Windows 7 32bit:
- Click Start -> All Programs -> Accessories
- Right click "Command Promt" and click on "Run as administrator"
- Write "cd %windir%\system32" and hit Enter
- Write "regsvr32.exe vbscript.dll" and hit Enter
- You should now get a message that says: "DllRegisterServer in vbscript.dll succeeded."
- Click "OK"
The solution for a Windows Vista or Windows 7 64bit:
- Click Start -> All Programs -> Accessories
- Right click "Command Promt" and click on "Run as administrator"
- Write "cd %windir%\syswow64" and hit Enter
- Write "regsvr32.exe vbscript.dll" and hit Enter
- You should now get a message that says: "DllRegisterServer in vbscript.dll succeeded."
- Click "OK"
4. Try again... Now I tried once more to run "msiexec /i SkypeToolbars.msi /lv log.txt" (I kept the /lv log.txt option to look for changes if the installer would fail again).
If you still get the same Error than continue to step 5.
5. Cleanup registry first, then re-reg My installation still gave me the same error, so after some more searching and reading on Google I found a solution that explained what I tried before (with the regsvr32.exe) and also an alternative step if that one should fail. The alternative step was to remove the Registry Key pointing to vbscript.dll.
The alternative solution for a Windows Vista or Windows 7 32bit is then:
- Click Start -> All Programs -> Accessories
- Right click "Command Promt" and click on "Run as administrator"
- Write "reg delete "HKCU\SOFTWARE\Classes\CLSID\{B54F3741-5B07-11CF-A4B0-00AA004A55E8}" /f" and hit Enter
- Write "cd %windir%\system32" and hit Enter
- Write "regsvr32.exe vbscript.dll" and hit Enter
- You should now get a message that says: "DllRegisterServer in vbscript.dll succeeded."
- Click "OK"
The alternative solution for a Windows Vista or Windows 7 64bit:
- Click Start -> All Programs -> Accessories
- Right click "Command Promt" and click on "Run as administrator"
- Write "reg delete "HKCU\SOFTWARE\Classes\Wow6432Node\CLSID\{B54F3741-5B07-11CF-A4B0-00AA004A55E8}" /f" and hit Enter
- Write "cd %windir%\ syswow64" and hit Enter
- Write "regsvr32.exe vbscript.dll" and hit Enter
- You should now get a message that says: "DllRegisterServer in vbscript.dll succeeded."
- Click "OK"
Now using the command "msiexec /i SkypeToolbars.msi /lv log.txt" the installer started perfectly, ran all the way thru and Finished.
Conclusion This message indicates that VBScript engine is not currently registered on the Computer running the installer.
Vbscript.dll must get registered to solve the problem.

Ref: http://community.spiceworks.com/how_to/show/1577

Apr 25, 2011 | Computers & Internet

6 Answers

Error 2738


Please clarify and also what is the brand and model of your pda?

Sep 28, 2008 | Computers & Internet

1 Answer

SOFTWARE CANNOT BE INSTALLED USING THE RUN AS COMMAND I have brought a new Compaq laptop & I'm now trying to install my HP psc 1315 all-in-one printer/scanner/copier. I'm loading the Windows CD &...


try restarting the system, after a few seconds BEFORE windows load press F8 continuously until a selection screen appears, select safe mode, wait for it to load, select ADMINISTRATOR ACCOUNT not your name or your account log in, install printer driver, restart. Your driver is installed.

Jul 02, 2010 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

Do not know how to install software


How to install a software program can depend on the operating system being used and the program being installed. Because of all the different possibilities, we have created the below steps as guidelines for installing programs in each of the major operating systems.
Notice: This document has been created as a basic overview on how to install software programs, games, and utilities on your computer. If errors are encountered during the installation, this document will not cover those errors.
General Tips
Microsoft Windows 95, 98, NT, ME, 2000, and XP users
MS-DOS Users
General Tips
  • Make sure your computer meets the requirements of the program, game, or utility you are attempting to install.
  • The manuals for the program or the readme file located in the same directory as the install commonly contain exact instructions on how to install a program.
  • After installing or during the installation, a program may need to install other programs, files, or utilities before it is able to run. If this is the case, the program will commonly prompt you to install the program or you may need to run a separate install before the program can be fully used.
  • When installing a program, utility, or game, it is always a good idea first to close or disable any other programs that are running.
  • After installing a new program if it prompts you to reboot the computer, do it.
Microsoft Windows 95, 98, NT, ME, 2000, and XP users Many software programs, games, and utilities have an AutoPlay feature that will automatically start the setup screen for the software program when the CD is placed in the computer. If your program, game, or utility contains this feature, run the installation through the screen that appears after inserting the disc.
If you are installing a program, game, or utility that does not contain this feature or you are installing a program from a floppy diskette, follow the below steps.
  1. Open My Computer.
  2. Within the My Computer window, open the drive that contains the installation files. For example, if the files are on a floppy diskette, open the A: drive. If they're on a CD or DVD open the D: drive or the letter of the disc drive.
  3. Within the drive that contains your files, locate either a setup or install file. Double-clicking on this file should start the installation for the program, game, or utility. If you see multiple setups or install files, try to locate the Application file or double-click each of setup or install files until you find the file that starts the installation. Many times the icons associated with the installation files have the same name.
An alternate method of starting the installation in Microsoft Windows
  1. Click Start and Run.
  2. In the Run Window, type x:\setup or x:\install where x is the letter of the drive you wish to start the installation from. For example, if you are attempting to install a program from the floppy disk drive you would type a:\setup or a:\install.
MS-DOS Users Users installing a program from Microsoft DOS should have a basic understanding of the MS-DOS commands. If you are unfamiliar with any of the commands listed below, click the link to get additional information and examples on the commands.
  1. Before installing a program in MS-DOS, you must switch to the drive and/or directory that contains the installation files. If you are installing a program from a CD or diskette, switch to that drive. Additional information about switching drives in Microsoft DOS can be found on document CH000515. If the installation files are located in a different directory, use the dir command to list the directories and the cd command to switch into the appropriate directory.
  2. Once you are in the directory or drive that contains the installation files, run the executable for the setup. Many times this can be done by typing setup or install at the prompt to start the installation. If both of these commands give a bad command or file name error message, type dir *.exe or dir *.com or dir *.bat. These commands will list any executable files; if any files are listed, attempt to execute these files to run the installation or setup of the program. If no files are listed when typing all three of the above commands, it is possible that either you are in the incorrect directory or drive letter, or that the program.
Additional information about running an file from MS-DOS can also be found on document CH000598.
Additional information:
  • Information about problems that can occur after an install can be found on document CH000123.
  • See document CH000506 for information about how to extract a file that you've downloaded before installing a program.

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Apr 12, 2009 | Computers & Internet

2 Answers

This software cannot be installed using the 'run as ...' command


there's always an administrator (even if it's the one and only user).

what version of windows? (I'm assuming windows).

if Vista you can try to run the installer as administrator (find the install program, right-click, choose run as administrator).

Apr 07, 2009 | HP Officejet J5780 All-In-One InkJet...

1 Answer

Error 2738 when attempting to install HP F4180 printer software


Hi Stargateforg,
Try the solution from HP.
Solution one: Restart the computer
  1. Turn off the product.
  2. Restart the computer.
  3. Turn on the product.
  4. Use the HP software CD or the downloaded software file to install the HP Software.
Solution two: Register VBSCRIPT.DLL
  1. Search for the VBSCRIPT.DLL file on the computer. It is usually located in the C:\Windows\System32 folder.
  2. Click the Start icon (c01319360.gif ) , click All Programs , and then click Accessories .
  3. Right-click Command Prompt , then click Run as Administrator .
  4. In the command prompt, type CD C:\WINDOWS\SYSTEM32 . If the VBSCRIPT.DLL file is located in a different folder, use the appropriate folder location.
  5. Press the Enter key.
  6. Click Continue in the window that appears on the computer.
  7. Type REGSVR32 VBSCRIPT.DLL in the command prompt and press Enter . A message appears on the computer indicating that VBSCRIPT has been installed successfully.
  8. Use the HP software CD or the downloaded software file to install the HP Software.
Solution three: Download and install the latest version of the software
  1. Click here to go to the software download page on the HP Web site.
  2. Type the product model name in the text box and click the gray arrow button.
  3. Select the appropriate product model from the list that appears on the computer, then select the appropriate operating system from the list that appears on the computer.
  4. Under the Drivers section, click Full Feature Software and Drivers .
  5. Follow the on-screen instructions to download and install the HP software.
Solution four: Custom Install Use Custom Install to install the basic print drivers only.
  1. Use the HP software CD or the downloaded software file to start installing the HP Software.
  2. When prompted, click Custom Install .
  3. Clear all the entries in the list of software to install except Photosmart Officejet and Deskjet Drivers and Imaging Device Functions . Click Next to continue.
  4. Follow the on-screen instructions to install the basic print drivers.

Dec 22, 2008 | HP Office Equipment & Supplies

1 Answer

Installing software on windows Vista


internal cause by corrupted cd installer.. to many scratch in ur cd....i already encounter this problem try to duplicate ur cd to new one... this will fixed,, 100% working

Feb 09, 2008 | Logitech Webcam

8 Answers

Problem while installing Logitech webcam software in Vista Home Premium


If you are using windows xp then you should download this fix from the microsoft website. http://www.microsoft.com/downloads/details.aspx?FamilyId=C717D943-7E4B-4622-86EB-95A22B832CAA&displaylang=en

If you are running windows vista please follow these instructions carefully.

  1. Click on "Start".
  2. Click on "All Programs".
  3. Click on "Accessories".
  4. Right click on the Command Prompt, select "run as administrator".
  5. At the prompt, type "regsvr32 vbscript.dll".
  6. You will now get a message box saying "vbscript.dll" has been registered.
  7. Reinstall QuickCam
I hope this helps. If not let us know.

Please rate my answer

Jan 07, 2008 | Logitech Webcam

2 Answers

Error Message 2738 ipod shuffle install


Symptoms In some instances, the iTunes and QuickTime Installers may unexpectedly quit during the "Preparing to Install" stage of the installation with the following message:
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2738. In some cases, the error message may read
"iTunes could not be installed because Visual Basic Script (VBScript) is not installed or has been disabled. Make sure VBScript is installed, turn off script blocking in anti-virus and personal firewall software, reregister VBScript, and then install iTunes." Products Affected iTunes 7 for Windows, QuickTime 7 (Windows), Microsoft Windows 2000, Windows XP, Windows Vista
Resolution Windows XP or Windows Vista
Download and install iTunes 7.6 or later.

Dec 26, 2007 | Apple iPod shuffle Second Gen. Silver (1...

1 Answer

Can't run software on dell computer


This sounds like an issue with your desktop. Something has got corrupted maybe. Try going to the cd driectly to install a program. It only needs internet explorer when it runs the menu for the cd. It can all be installed by finding the setup for the particualr program your installing. Might need to reinstall internet explorer on your desktop and if that doesn't help, I hate to say it but might need to reinstall windows on it. Are you using ME or XP? I had many problems with kernel32.dll errors with ME but have not had any problems at all with XP. Only way I ever fixed those errors with ME was to reinstall. ME was the least stable version of windows.

Sep 14, 2005 | Dell Axim X5 Pocket PC

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