Question about Kodak Office Equipment & Supplies
The error message "Carriage Home detection failed" (error code 3820) can be resolved by following these steps:
To resolve this error:
1.Open the printer access door.
2.Disconnect the power adapter from the printer.
3.Gently hold both sides of the carriage, located immediately behind the print-head, and make sure the carriage moves freely.
•If the carriage does not move freely, contact Kodak.
4.Remove the print-head and ink cartridges.
5.Reinstall the print-head and ink cartridges, making sure each clicks into place.
6.Connect the power adapter to the printer.
7.Turn the printer on, if necessary.
8.Close the printer access door.
If the error continues, contact Kodak.
Posted on Sep 07, 2010
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Posted on Jan 02, 2017
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