Question about Acer Aspire 4315 Notebook

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My acer 4315 isnt seeing cd rom - Acer Aspire 4315 Notebook

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Hi,

It happens when the Software that is not Windows Vista capable (such as printer software, CD burning software, and games) may have modified the registry to cause the optical drive to not function.

Please follow the steps below:

1.From the Windows Vista default Start menu, point to All Programs, Accessories, and then clickRun.
2.In the Run dialog box, type: Regedit. Click OK.
3.In the User Account Control dialog box, click Continue.
4.In the Registry Editor window, locate and then click to select the following registry subkey:HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/Class/{4d36e965-e325-11ce-bfc1-08002be10318}
5.From the File menu, click Export.
6.In the File name dialog box, type: Savedkey, and then click Save.
7.Click the REG_MULTI_SZ data type UpperFilters file, and then from the Edit menu, clickDelete. When you are prompted to confirm the deletion, click Yes.
8.Click the REG_MULTI_SZ data type LowerFilters file, and then from the Edit menu, clickDelete. When you are prompted to confirm the deletion, click Yes.
9.In the Registry Editor window, from the File menu, click Exit.
10.Shut down Windows® and restart the computer.

Thanks and regards,

Anil.B.R

Posted on Sep 07, 2010

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Cd/DVD ROM Isnt working properly what can I do on a Acer Aspire 4315


you have not stated the problem could be registry if you cant see your cd/dvd rom drives
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or

you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark? ! or a red x right click you will need to update the driver or
select properties general troubleshoot, select driver click to reinstall drivers click update driver
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Hi!

I'm happy to inform you that I have already solved my problem with the assistance of acer support. I just wanna say thank you for your time. With regards to what solution I have done, I only deleted the "upper and lower filters".

More power!

best regards,

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