I purchased my phone about seven months ago. One night, I forgot to put the headset back on the base. From then on, there has been a clunking sound on the phone that is obvious to people on both ends and it is there no matter how many channels I try.
I thought about getting a new phone, but my husband's voice is on the answering machine and, since he passed away on January 5 of this year, I would like to keep it there if possible
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You need to reset the menu once again as it is possible that the phone had hung up as there was LINE PROBLEMS . Once this was reset the CLIP facility came back. So if you can once again remove power battery and keep aside to reset , then start all over to set up the base and slave units to MESH , the intercom and line facility must work. You can remove the battery from the slave remote units to reset.
My phone does the same thing and has done it periodically since I've owned it. The buttons on the base unit stopped working a few months after I purchased it, at the moment I have what sounds like the same problem as you, the display stays backlit and the highlight switches from one menu item to another while beeping.
This doesn't, however, prevent the phone from working fine.
The only thing I've found that *may* fix it is to swap the power adaptor for the base unit with one of the adaptors hooked up to the handsets.
I don't want to give up my phone yet because I can't find anything anything similar from any manufacturer, with two lines and the ability to pair our cell phones with the base unit so I'm in the market for a replacement base unit and I may send mine to Texas.
NOTE: Before re-subscribing the system make sure the IntelliStand switch (on the right side of the charging base) is in the "_" position and NOT the "=" position.
The headset and the base unit are supplied subscribed to each other. However, if you wish to use a replacement headset with the base unit (or if you lose your connection to the base unit), then you must re-subscribe as follows:
1. Return the headset to the charging base.
2. Press and hold both the + and - buttons on the back of the charging base until the red light on the front of the base starts to flash.
3. Let go of both buttons. The red light should continue to flash.
4. Press the mute switch (black wheel on the top of the headset) straight down until a green light appears on the headset, then let go of the wheel, and the light should remain on the headset.
5. Resubscription is finished when the red light on the base is fully illuminated and the green light on the headset disappears.
6. Remove the headset from the charging base lift telephone handset/press headset button if not using a handset lifter. The headset and base should now be connected.
7. If this procedure does not resolve your issue to try a system reset.
Try powercycling the basephone and remove the battery from the cordless phone, wait for 10 sec and then reconnect the battery, after that connect the power to base phone,probably it will fix the issue.if your phone have the option to change the channel,try changing the channel to 11 or 6.try and get it fixed.
This is not a direct solution to your problem, but a workaround for a similar situation. I have two headsets and two charging stations. One of the headsets was stuck with the message ''Welcome! please wait''. When I put the phone on the charging station it usually sits on nothing would happen, but when I put it on the other station the phone came back to life. The non-working charging station will still charge the phone so it is worth keeping.