Question about Schlage BE365-PLY BE365PLY626 Satin Chrome Electronic Security Keypad Elect
Why can my electronic keypad deadbolt (BE365) be unlocked without a four digit user code when I press the "Schlage" button?This is most likely due to an installation error. When the lock is assembled on the door, two steps of the installation must be followed to insure proper operation. The deadbolt must be installed in the door edge with the bolt retracted, and the gray plastic cam on the interior mounting plate, through which the flat metal driver bar passes, must be pointed down (see below). The gray plastic cam has a triangle embossed on the end opposite the driver bar which should align with a matching triangle on the orange plastic cover plate below. These instructions are also embossed on the orange plastic plate.
Troubleshooting Image 2
If the cam is improperly aligned, the lock must be disassembled to a point where, with the bolt retracted, the cam can be turned to the correct position without moving the bolt. This will require withdrawing the flat driver bar completely from the cam before turning the cam. The driver bar will then pass through the cam at a forty-five degree angle when the lock is reassembled.
Posted on Sep 16, 2010
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Posted on Jan 02, 2017
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