Question about Canon PIXMA MP760 All-In-One InkJet Printer

2 Answers

I am having trouble with the yellow. I have tried changing ink tanks, the yellow still doesn't print, all the other colours are perfect. I've done all the maintenance procedures with no luck.

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  • Vanessa Auty Sep 07, 2010

    I have done several nozzle checks (as well as other maintenance cleaning) and the only colour that doesn't print at all is the yellow. Wouldn't the other colours be affected if it was the drivers? I've had the printer for over 5 years now.....I've been very happy with it, but I guess all things wear out eventually....I was hoping it was just a minor/fixable problem.

  • Vanessa Auty Sep 07, 2010

    Thanks....i'll try anything before having to buy a new one!

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  • Canon Master
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If you've changed the cartridge and the problem still persists, then it must be the print head which is causing the problem. Perhaps the portion of the print head where the yellow cartridge is blocked or some ink clogged on it.
To fix the issue, simply open the machine, remove all the cartridges, remove the print head and dip it (the print head) in a bowl of warm water for few minutes and clean it. Don't use any cleaning material like brush or your hand to clean the print head, use only water, just wave it inside the water. After it's cleaned and dried, reinstall it on the machine.

You also need to clean all the contacts on the cartridges, use a piece of cotton dipped in alcohol/acetone/spirit to clean the contacts (dotted metal contacts on the cartridges). Wipe them properly and very gently (you might damage it, do it very carefully).

In addition to the above mentioned tips, you can also clean the machine thoroughly using a blower and a brush.

After everything is cleaned and dried, reinstall all the removed components and try again. The machine and the print should work properly by now.

If you need further help, let me know.

(Note: You can also use Cleaning Kit solution instead of warm water, but warm water is better to get rid of the dried ink quicker.)

Good luck.

Thanks for using FixYa.

Posted on Sep 07, 2010

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  • Contributor
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Sometimes you can have a faulty ink cartridge. Although the ink levels are full it maynot print one particular color.
Try reinstalling the drivers, taking ink cartridge in and out, if that fails the i'd say its foo barred...
Purple blue etc, are printed by mixing the yellow,green and red inks together (the primary colours). If you've just bought it i'd take it back, otherwise i think its time for a new printer.

Posted on Sep 07, 2010

  • Jayant Jha Sep 07, 2010

    I understand what you are saying but sometimes it works if you are lucky,

    else its a defective ccartridge otherwise i think its time for a new printer.

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