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Need Help with new Wireless Router

I have just purchased a Belkin Wireless G Router. I have been unable to access the internet. A call to tech support ran me through a bunch of steps and about 30 minutes of frustration and ended with the tech telling me that I have firewalls blocking the router. I set everything up according to instructions. What is my problem here? I've tried disabling Windows firewall as well as disabling BitDefender my anti-virus with no luck. After looking in every place I can think of to check I am nearly in the fetal position under my desk.
Thanks,
Lisa

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More info needed.
Are you on cable or dsl? Can you access the router set-up screen? Can you ping the router from the computer? Whose tech support did you call? Are you using wireless or ethernet connection to router? Can you access the net if you hookup using a ethernet cable? What OS are you using?
You migh try disconnecting the modem line for a few minutes and then reconnecting it to reset the IP address your ISP gives you. If you were using the net successfully without the router, you may want to clone your computer's MAC to the router (DSL).

Posted on May 14, 2008

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My problem is not being able to work wirelessly with my laptop. My answers to your questions are underlined(I've used your questions to someone elses problem)

One possible issue is your router's wireless radio is not enabled- the light on the router is lite on the symbol for wireless

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