Question about HP Photosmart C7280 Laser Printer

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Can you please deswcribe potential solutions for "ink system failure"

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Hi,

There can be several reasons to get the Ink System Failure Error on the printer screen. They are

1. One or more Cartridge install by date has expired or the printer has detected that either one of the cartridge expiry date is due.
2. This can also be hardware failure issue ( Printer Life time )

These are the steps you can try to fix this issue :

1. Open the front access door where you find all the cartridges installed
2. Remove all the cartridges and clean the electrical contacts/golden contacts you find on the cartridge and also inside the printer cartridge slot
3. Check for Date on the cartridge, If any cartridge has date less than current date, you can try replacing the cartridge ( but again this is giving it a try )
4. After cleaning the cartridge contacts, install the cartridges back into the printer and close the door and wait for the printer to go through initialization process.

Reference Link : http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01081814&tmp_track_link=ot_recdoc/c00850047/en_us/c01081814/loc:3&lc=en&dlc=en&cc=us&product=3204785

If you still get the same error, try a reset on printer ( doing the reset will erase printer memory like fax logs, printer will loose wireless network connection or bluetooth connection disconnected )

To do the reset :
1. Disconnect the power cord from back of printer while the printer is power on
2. Press and hold # and 6 key and connect the cord back ( Connect the cord while you are holding the # and 6 )
3. Release the buttons after 4-5 seconds once you have connected the cord
4. If the printer is off, Power on the printer by pressing the power on/off button.
5. Wait until the printer goes through initialization process

If the above steps does not fix the issue, assume it could be hardware failure issue.

If your printer is on Wireless network and you followed the Reset, Please run the Wireless Setup Wizard from printer to connect the printer to Network again.

Posted on Sep 07, 2010

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This is an Ink System Failure message. I would try this guide. 'Ink System Failure' or a '0x...' or a 'C2...' Error Message Displays on the Front Panel. To help resolve the issue.
If that doesn't work, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www.hp.com/cgi-bin/hpsupport/index.pl.

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Hello,

Here is a link to a reset guide for your printer. You should have your printer up and printing again in no time at all.

http://www.ccl-la.com/blog/index.php/hp-photosmart-ink-system-failure-1/

I hope this helps, if so please rate my solution.

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Hello,

Try this solution.

http://www.ccl-la.com/blog/index.php/hp-photosmart-ink-system-failure-2/


The "ink system failure" is caused by air in the ink nozzles. The clear the error you need to do a full purge of the system and the above procedure with do it.

I hope this helps, if so please rate my solution.

BuddyMc

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here.. check this out. a solution to your problem.
These are reset instructions designed to clear most of hp errors starting with 0xc...It works on different hp models.. it could work on you too.

Semi reset
1. While your printer is on.. unplug to power cable from the printer.
2. Press and hold the "OK" and "HELP" buttons while you plug the power cable at the back of the printer. Try these steps to reset your printer to default setting.

Full reset
1. Press & hold " * " key...(asterisk sign)
2. While holding the " * ", press "#" key and then release both keys..."Enter Special Key Combo" will be displayed...
3. Press "1", "2" and "3" to display Support...
4 Press ">" right arrow button and release when System Config Menu appear....then click OK
5. Press arrow key to display Hardware Failure Status...click OK....
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7. Press "OK" again to display "Hardware Failure Status Cleared. Press Cancel To Continue".....
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9. The last part is to turn off the printer and unplug at the back...wait for 30 sec, then plug and turn on the printer...if asked, press "OK" to continue and allow the "One Time Ink Initialization" to proceed..After this try to print...

If you find the reset solutions helpful...Please rate this solution and vote YES ..thanks..

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Hi,

Ink system failure indicated that ink delivery mechanism of the printer is experiencing problem. We need to do below resets for this printer to fix this issue.

Solution 1:

  • Press the On button to turn of the printer.
  • Unplug the power cord from the back of the printer and from wall outlet or surge protector.
  • Removed all the ink cartridges
  • Wait for 2 minutes
  • Connect the power cord and turn the printer On.
  • Install the ink cartridges
(Please go to solution 2 if the problem is not resolved)

Solution 2:
  • Remove all the ink cartridges.
  • While the printer is ON, unplug the power cord from the back of the printer.
  • Press and hold OK and Cancel button, while holding these buttons connect the power cord.
  • Release the button after 20 seconds.
  • Turn on the printer if it goes off and install the cartridges.

Regards
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Hello,

The "ink system failure" error is caused by air in the ink feed tubes. We have 2 articles posted on our web site giving step by step guides to purging the air from the tubes and clearing the error. You can find the articles at: http://www.ccl-la.com/blog/index.php/category/printer-repair/hp-printer-repair/

I hope this helps, if so please rate our solution.

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Hi,

There are N no of steps to be done so i am pasting the HP URL ,please follow it and u will get to some kind of solution in the end or u might have to replace the print head .

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&cc=us&lc=en&dlc=en&product=3560280

All the Best

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Hello,

The "Ink System Failure" error is causes by air in the ink feed tubes. We have a step by step guide purging the air from the feed tubes posted on our web site. Go to our site at: www.ccl-la.com, click on the printer repair link and then the HP link. Follow the steps and you should be back printing in no time at all.

I hope this helps, If so please rate our solution.

Buddy
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Hi

Please see this link to solve your issue--

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Please do rate the solution as FixYa and Revert for further assistance.

Thanks
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