The LCD reads Printing & Online, system stuck. If I unplug and then plug back in it will print the faxes received, then stays in print mode. Can't fax oot or print reports (says, printer busy) Is there a wat to reset?
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Re: Says Printing & Online Stuck
When this happens, unplug machine, hold down the "stop/exit" key while plugging machine in. continue holding the stop/exit key for 5 seconds. display should return to the regular date and time screen. if it doesn't, contact brother customer support. this problem is caused by a fax stuck in memory.
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unplug machine, press and hold down the "stop/exit" key while pluggung back in. continue to hold the button down for 5 secs, then release. if machine returns to the regular date/time display, you should be alright. if not, then you'll have to call brother or an authorized service center. this is usually caused by a fax stuck in memory, which this procedure should clear.
Try hitting Menu * 2864 (it should say maintenance) then 91 then 99
This will reset the fax machine without erasing your settings. It should clear it up. If it doesn't work after a few tries, you have to hit 0 instead of 91 and that will reset the entire fax machine to factory defaults.
You need to leave the machine off for a period of time, Perhaps overnight or longer. When the battery back up runs out any stored fax will be deleted. If you have succeeded the first page should a report telling you this fact.
If this fails you can always wind your carbon paper backwards so its not wasting on the unprinted stuff but the stuff that has already been printed on.
Unplug the power cord from the back of the machine for 30 seconds. Put your finger on the stop key first and then re plug the machine, hold the stop key until the time and date return to the LCD. Do not worry about losing any faxes the machine can be powered off up to four days without losing faxes in memory.