Question about Maytag Neptune MAH5500B Front Load Washer

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Maytag Neptune Washer Door Locked

It does not open. Please advise The cloths are all wet inside and the door is locked and machine will not start again

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  • patcan May 14, 2008

    do not see or feel it , even removed the soap tray is there any thing I have to remove

  • patcan May 14, 2008

    Hve unpluged overnight still does not work it is a model #mah9700aww

  • patcan May 15, 2008

    no cord

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The sensor is not working properly

Posted on May 13, 2008

  • isaac johny
    isaac johny May 13, 2008

    call a technician...and replace the sensor

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Hi,

NOTE:Unplug it first..

If you open the detergent dispenser and feel along the front edge behind the removable cup there is a coloured cord usually red or green in colour this in an emergency door release, by pulling on it firmly the door will unlock.

Goodluck..

Posted on May 13, 2008

  • 2 more comments 
  • Priya darshan May 13, 2008

    Please don't forget to rate or accept the solution as fixya

  • Priya darshan May 14, 2008

    HI,

    Just a few questions:

    Does washer has power and is door lock light on?Just leave it unplugged for an hour and then try again.

    pull out the dispenser drawer push down on the tab remove the drawer
    and there is a cord you can pull to unlock the door pull on the door
    same time you pull the cord.

    I hope im clear,
    Please don't forget to rate or accept the solution as fixya.


  • Priya darshan May 15, 2008

    pull out the dispenser drawer push down on the tab remove the drawer
    and there is a cord you can pull to unlock the door pull on the door
    same time you pull the cord.

  • Priya darshan May 15, 2008

    ok oes washer has power and is door lock light on?

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2 Suggested Answers

  • 5 Answers

SOURCE: Maytag Neptune door lock stuck!!!

Try these steps:

1.) Take the washer outside. 2.) Loosen the two screws on the back panel and remove the back panel. The pump sits on the left-side of the opening. There's a black water hose with a metal clamp; 3.) squeeze the metal clamp with your fingers until it's loose enough to slide away from the pump. 4.) Separate the hose from pump and the trapped water will pour out and the door will then open; and 5.) clear any blockage from the drain hose and the pump.

Posted on Jul 10, 2009

6ya6ya
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Posted on Jan 02, 2017

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1.) Take the washer outside. 2.) Loosen the two screws on the back panel and remove the back panel. The pump sits on the left-side of the opening. There's a black water hose with a metal clamp; 3.) squeeze the metal clamp with your fingers until it's loose enough to slide away from the pump. 4.) Separate the hose from pump and the trapped water will pour out and the door will then open; and 5.) clear any blockage from the drain hose and the pump.

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Audioguy4

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