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Kitchen aid dishwasher: When it starts, soap door aways pops open immediately. I do not think that is normal.

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  • 43,501 Answers

Hi,
No, that is not normal...
There are three common problems that cause the Soap Dispenser or Cup not to open. I have a tip that will explain these problems in detail....

Dishwasher Repair Problem Detergent Cup does not Open

heatman101

Posted on Sep 07, 2010

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Posted on Jan 02, 2017

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I have had this problem. Mine didn't work for over a week and by the time the repair man came over to 'replace the board' it suddenly worked. The guy told me that if you use ANY type of liquid dishwashing soap (for your sink) and any residue/bubble is on the dishes, it can cause your dishwasher to break. I have no idea why but I've been really careful to make sure I wasn't using dish soap prior to putting them in the washer.

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Suds in a dishwasher usually come from using too much soap or the wrong kind. Soap can build up over times causing problems. First start a cycle.Do not add detergent or any dishes.When it starts washing, pour a cup of vegetable oil directly into the tub. This will cut the existing soap suds. You may need to try this a couple time before the dishwasher will drain. After all suds have been removed, load you dishwasher and start a cycle filling the detergent cup up half way. If it goes through the cycle with no problems, you should be all set. Still have the problem? A rinse aid dispenser that dispenses too much rinse aid will also cause the dishwasher to suds up. You can remove the dispenser from the door, flush it out and reinstall. Make sure you turn the circuit breaker off before taking the door apart. After rinsing it out, do not add rinse aid. Try the dishwasher and see if the problem goes away. I've seen people accidentally put liquid dish detergent in dispensers too. A dishwasher that has suds is apt to leak. Fix your suds issue and you most likely will fix you leak

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Hi


Thanks for using FixYa. Many dishwashers (but not all) use a BI-metal strip that heats up once power is applied to it. The BI-metal strip bends and allows the soap door spring to open up the dispenser. This bi-metal strip is not given full 120 volts power, the timer "shunts" the power through either the heating element ( most common ) or the motor and this gives the bi-metal strip lower than full power to work and open.

Most often the bi-metal strip has lost its ability to bend properly and needs to be replaced. Older Kitchen-aid dishwashers used a mechanical arm driven by the timer to open the dispenser = no electrical bi-metals. Newer (plastic liner) Kitchen-aid dishwashers use a wax motor to open the soap dispenser. The plunger inside the wax motor slowly moves and pushes the plunger and door open. And, if this wax motor doesn’t receive 120 volts, then it’ll not work.



Please do rate this solution and revert for further assistance.


Thanks

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The some dispenser and the rinse aid dispenser seem to be "stuck", soap door doesnt open and dishes appear streaky from no rinse aid. this happened after I cleaned the deposits from under the screen in the...


There is a solenoid which pops open the soap lid after the initial rinse.

If the solenoid or soap lid latch is faulty, you will need to replace it. In the interim just poar your soap in the bottom of the dishwasher tray before cycle starts.

Only use a little amount as per normal. Dishwashing tablets are best as it is a measured amount and has the rinse aid built in.

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Kitchen Aid Dishwasher KUDS03ST We built our house and had this dishwasher sitting in the box for almost 2 yrs before finally using it. After finally installing it I find that occasionally the door to the...


i have seen a lot of dishwashers that have this problem if they have a flip open lid for the soap .. often its caused by the top adjustable tray blocking the soap door from opening .. i put a camera inside to figure out what was happening ..in some cases all i had to do was raise the top basket .and make sure the basket is fully back before closing the main door .. it still blocks the soap door but allows it to open far enough to get the detergent washed out .....also i had to avoid putting large items in the corner where the dispenser is located .. they dont block the door but do reduce the water flow that could otherwise get into the cracked open soap door .. i reported this problem to my dealer .. and he stated that he didnt really want to know .. if he knows then he is obligated to do something about it .. which he claims he cant .. i demonstrated the problem on several brands at the store to whoever would listen .. some dishwashers have a sliding or rotating soap door .. those work better .. a few have a cut out in the top basket to clear the soap door .. .. the design of many washers are so similar that you might believe they are all made by the same manufacturer .with the same error in design . many seem to have that problem .. when the door doesnt open properly then the soap may become wet but not desolved .. somtimes it does partially desolve in the rince cycle .. i would think that is a hazzard .. you would have soap residue left on your dishes that you might ingest .. the dishes might look clean however so you may not even know anything was wrong ... letters to the manufacturers got me nowhere .. we struggled with that machine for a year .. we learned the tricks to make it work but during a big party our guests and relatives didnt know that .. there we were ready to serve with all dirty dishes ..after that happend a few times we bought another new dishwasher .. but the one delivered had the same problem .. what frustration .. so we sprung for a really good unit from bosch .. it has a sliding door and works perfectly .. very happy now ..

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