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Xerox call for service

Did you get a solution to your problem? I am having the same message, but I did not understand the solution that said "fdgf fgh ddfh df ". I would appreciate any help. You can reach me at 615-765-3110 or at washintorah@yahoo.com. Thanks, Tom Washburn

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I have worked on these machines.

Try to take out the main board. Two screws on the side and it slides out.
Re-enter it and plug the machine in, and power on.

If the machine does not come to a ready, try these.
Hold the menu, 1, 3 and 0 button, then power on. hold the buttons for about 10 seconds
We are trying to re-set the main board NVM values.
If not try menu, 1, 3, *.
or menu, 1, 3, #
if non of these work, and the machine menu is frozen, you are looking at a new main board for the machine.
let me know if you had any luck. I still need more information in order to resolve this problem.

Posted on Oct 26, 2009

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I don't know of that error code or model. You may have to deal with a Xerox dealer. It is almost impossible to get tech support from xerox. Good Luck

Posted on May 15, 2008

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Xerox 4250 photoreceptor error


I have a Xerox 4250. After the ink cartridge ran out I replaced it with a new one and got the "replace photoreceptor cartridge" message. Reinserted the cartridge and it stayed. Called Xerox and they couldn't explain. I turned the machine off and on and the message changed to "replace photoreceptor cartridge" but an additional message of replace Smart Drum came up. I replaced the Smart Drum and it is working fine now. Note: I really don't think it was time to replace the Smart Drum. But the nearest authorized service provider was 3.5 hours away and this had to be cheaper than a service call from that distance.

Jun 25, 2012 | Xerox Printers & Copiers

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Xerox Phaser 7400 U28 error message


The Service manual says:


The Drum Phase Sensor for the named Imaging Unit indicates that the drum is out of position.


Initial Actions:

Reseat the indicated Imaging Unit.
Cycle the printer's power.

after these steps it gets a lot more detailed and you would need to be an experienced tech to understand everything and follow the steps within a timely manner, if reseating the cyan imaging unit doesn't fix the problem, then you will have to call for service.

Hope that helps

Christopher

May 20, 2012 | Xerox Phaser 7400/N Printer

2 Answers

What is the Xerox Phaser 8400 printer error code 07.010.43:43923? Much appreciated. Thank you.


Try this:

The printer has encountered an error state without the benefit of a code. Turn the printer off for 30 seconds, then power back on.
If the Printer Error message returns, press the i button on the printer's front panel. The actual error or fault number should be displayed. Note the error or message and search the knowledge base for the error.

Also:

Based on the problem description provided, we have determined that your printer needs service.
Please turn your printer off and use one of the methods below to make arrangements for service:
If using the local service provider website, please perform the following steps:

  1. Enter your zip code in the space provided.

  2. Choose a mileage distance. The search will locate a Service Provider within the specified range if available.

  3. Click Go. The web site will return a list of Authorized Service Providers (ASP) with their company name, address, phone number, and fax number.

Feb 12, 2011 | Xerox Phaser 8400 Laser Printer

1 Answer

How do i change the print head on a Xerox 8560


Is not a simple job, but also is not something from another world. You can do this with the right tools and a little bit of patience.

I recommend you to read carefully the service manual (printhead section) to understand what steps you should follow. You can download it here: http://www.download-service-manuals.com/manual.php?file=Xerox-1782.pdf

Hope it helps.

Aug 18, 2010 | Xerox Phaser 8550DX Laser Printer

1 Answer

I am getting an error message that reads: "Auto-registration process fails to communicate." what does that mean?


This message is related with a Smart eSolution service on your device. This service allows your device to communicate with Xerox servers and provide meter information.

By not having the service configured or by not being able to contact the server you will be displayed with this message. (Re) configure the service is the solution for your "problem".

This will not influence the good production of the device. All services will be fully functional

May 05, 2010 | Xerox WorkCentre 4250SM All-In-One Printer

1 Answer

Xerox fault 37,004.40 : 134924


Hi,
It tends to be the problem of heater assembly in printer .Ensure you have proper power supply to printer , if there is any interruption of power then printer won,t be having enough power to function properly and you get this error message . To solve these problem completely you need to contact service person to get it serviced .

Hope this helps.

May 03, 2010 | Xerox Phaser 8400 Laser Printer

1 Answer

Service message: Fault 37,004,40:50081


Hi abonk:
This is your problem.

37,004.4x - PEST_FAULT_RESERVOIR0_HEATER_DISCONNECT
PEST - Reservoir0 Disconnect Reservoir0 is not drawing the expected power from the
supply.
1. Run the printhead Reservoir Heater test.
2. Verify printhead wiring.

Your preheater needs to be replaced.
Xerox Preheater Part # 119641980
This part will have to be replaced by a certified Xerox technician.
Hope this helps

May 22, 2009 | Xerox Phaser 8400 Laser Printer

2 Answers

PRINTING ERROR


> Home > Support & Drivers > Knowledge Base

Solution --> ERROR 0082" name="Note" /> Phaser 790 / DocuColor 2006 Printer's: Cancel print job and cycle the printer's power

  • On the printer's Control Panel, press the Cancel Key (12 KB).
    Note: The READY message may only appear briefly. You may need to keep repeatedly pushing the CANCEL key.
  • If the error message persists, turn the printer off for at least 30 seconds and remove the computer interface to the printer (17 KB) before turning the printer back on.
  • Use the menu keys to perform a front panel reset (under RESETS menu).
  • If the printer redisplays the error message upon reboot, a file is likely STUCK at the front of the print queue. Use the front panel RESETS menu to CLEAR LOGS AND QUEUES, which will delete all print jobs in the printer's disk spool.
    Note: The READY message may only appear briefly. You may need to keep repeatedly pushing the MENU key to gain access to the front panel menu.
  • If the front panel menus can not be accessed turn the printer off for 30 seconds and then turn the printer back on.
  • If it is known which print job was last sent to the printer, try to reprint the last job spooled, which may be the cause of the error. Step 4 on clearing logs and queues may need to be repeated to eliminate the crashing job.
Note: Most XX82 or XX1E front panel error messages are NOT hardware related, but caused by a specific print job or application.

Mar 04, 2008 | Tektronix Phaser 860DP Thermal Printer

2 Answers

Xerox Workcentre Pro 416 P


This would be the first thing to try..


  • Press the 0 and 8 keys simultaneously and switch on.
  • Input 400 using the numeric keys, and press the enter key.
  • Change displayed status counter to 0, and press the enter key.
  • Switch the machine off then on. Check that the machine returns to the normal standby mode. If the machine does not return to normal standby mode, perform the following checks.
  • Feb 18, 2008 | Xerox WorkCentre Pro 416 All-In-One Laser...

    1 Answer

    Xerox phaser 6250 NVRAM Failure


    Cycle power, try cleaning the CTD (ADC) sensor and toner full sensor. This is what Xerox has to say about the NVRAM failure: On the front panel, press the key labeled i to view information about the error. Record the error code number. Turn off the printer. Reseat the fuser. Reseat the imaging unit. Reseat the toner cartridges. Turn on the printer. If the error continues to be displayed contact service. To be on the safe side you can follow the instructions here on the procedure to replace the transfer roler: http://office.support.xerox.com/SRVS/cgi-bin/webcgi.cgi Good luck

    Mar 25, 2006 | Xerox Phaser 6250DP Laser Printer

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