Did you get a solution to your problem? I am having the same message, but I did not understand the solution that said "fdgf fgh ddfh df ". I would appreciate any help. You can reach me at 615-765-3110 or at email@example.com. Thanks, Tom Washburn
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Re: xerox call for service
I have worked on these machines.
Try to take out the main board. Two screws on the side and it slides out.
Re-enter it and plug the machine in, and power on.
If the machine does not come to a ready, try these.
Hold the menu, 1, 3 and 0 button, then power on. hold the buttons for about 10 seconds
We are trying to re-set the main board NVM values.
If not try menu, 1, 3, *.
or menu, 1, 3, #
if non of these work, and the machine menu is frozen, you are looking at a new main board for the machine.
let me know if you had any luck. I still need more information in order to resolve this problem.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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this design seems ok but then they put a plactic adapter on the end...fail. on the inside of that plastic adapter you should be able to use a hex socket to remove from you extension wand. I suspect that the threading is 3/8" or possibly 1/4". You should then be able to match that up at a local pressure washer dealership. It will be 1/4" MPT x 3/4" FGH or 3/8" MPT x 3/4" FGH. Im guessing by looking at a picture of your wand only so still take this adapter out and check to verify the size. If you are having trouble finding the adapter then check here. Pressure washer parts catalog quick links Pressure Washers High Pressure... Give them a call and they can help. The item numbers you are looking for are
1/4" MPT x 3/4" FGH Item # 3250
3/8" MPT x 3/4" FGH Item #3251
The Drum Phase Sensor for the named Imaging Unit indicates that the drum is out of position.
Reseat the indicated Imaging Unit. Cycle the printer's power.
after these steps it gets a lot more detailed and you would need to be an experienced tech to understand everything and follow the steps within a timely manner, if reseating the cyan imaging unit doesn't fix the problem, then you will have to call for service.
37,004.4x - PEST_FAULT_RESERVOIR0_HEATER_DISCONNECT
PEST - Reservoir0 Disconnect Reservoir0 is not drawing the expected power from the
1. Run the printhead Reservoir Heater test.
2. Verify printhead wiring.
Your preheater needs to be replaced.
Xerox Preheater Part # 119641980
This part will have to be replaced by a certified Xerox technician.
Hope this helps
On the printer's Control Panel, press the Cancel Key (12 KB).
Note: The READY message may only appear briefly. You may need to keep repeatedly pushing the CANCEL key.
If the error message persists, turn the printer off for at least 30 seconds and remove the computer interface to the printer (17 KB) before turning the printer back on.
Use the menu keys to perform a front panel reset (under RESETS menu).
If the printer redisplays the error message upon reboot, a file is likely STUCK at the front of the print queue. Use the front panel RESETS menu to CLEAR LOGS AND QUEUES, which will delete all print jobs in the printer's disk spool.
Note: The READY message may only appear briefly. You may need to keep repeatedly pushing the MENU key to gain access to the front panel menu.
If the front panel menus can not be accessed turn the printer off for 30 seconds and then turn the printer back on.
If it is known which print job was last sent to the printer, try to reprint the last job spooled, which may be the cause of the error. Step 4 on clearing logs and queues may need to be repeated to eliminate the crashing job.
Note: Most XX82 or XX1E front panel error messages are NOT hardware related, but caused by a specific print job or application.