Question about Maytag Neptune MAH5500B Front Load Washer

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Maytag frontload washer i think it's a neptune

It was giving me a f-02 error meaning drain problems so i took all the drain assembly loose and cleaned it throughly, where as i found several pens, pencils, lint, and change in the very bottom right before it goes into the pump. satisfied with my findings and cleaning a iput the assembly back together and restarted my washer afte a few minutes i get the same error. i think the pump is shot??? what do u think???

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Did you clear the code (press pause /cancel twice) or unplug the unit for 2 min ?

Posted on May 13, 2008

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2 Answers

Stops in cycle and says f 02


F02 error is related to drain pump block.If the drain pump gets blocked or the drain hose is blocked the error comes up,this is indication of cleaning the drain pump and drain hose.If the drain pump and drain hose checked ok then its faulty drain pump,its not draining the water so the error f-02 is showing up. error F-02 is a slow drain problem. Remove the wide tapering pipe from the drum to the pump. Inside there is a non return ball valve. Clean this and see if that helps. Take the front bottom panel off and open the drain trap,and see if there is any thing got stuck up,like coins,nails,socks or any small cloth etc etc.--------------While removing the drain pump and drain hose for cleaning,please keep thick towel with you.As you disconnect the drain pump from its connection,lot of water will flow towards you,if your machine is filled with water.So keeping this towel with you will help to control this water flow towards you.This should help.Thanks.Helpmech.

Jan 19, 2011 | Washing Machines

2 Answers

ERROR F 02 THEN SUD WHAT IT MEANS NOT RUNNING


hey i had an f2 code and i took off the front bottom cover off, by removing the 3 screws on the bottom. located the pump removed the round cap on the filter and pulled the inner filter part with some neaddle nose plyers(water may come out) in the filter i found 4 quaters 2 dimes 4 pinnies and a pen cap a screw and alot of little pebles, i rinsed it out, installed it and the problem was fixed i saved houndreds

Aug 05, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Getting a H then a F error when the washer is washing a load.... I ended up turning it off. I've also received a F 02 error and a SUD error.


Hello, the H and F error means no water is detected entering the machine or the pressure switch trip is not detected. If the control has turn the water valves on and after 8 minutes the flow meter has detected 10.5 gallons of water passing through it, but has not detected the pressure switch trip, the valve will be turn off and the error code will be display.
So try the following steps
1. Check drain pump operation
2. Check the pressure switch hose to see if it's in good condition and properly connected to tub and pressure switch
3. Check is it is not a siphon problem
4. Check wire harness connections to: inlet valves, pressure switch, drain pump,flow meter, and central control unit(CCU)
5. Check all hoses for possible leaks
6. Check pressure switch operations
7. Check flow meter operation
8. Check CCU operation

F-02 ERROR: Means "Long Drain" that is if the drain time exceeds 8 minutes, the water valve are turn off and F-02 is flashed. Check the following
1. Check the drain hose and make sure it is not plugged kinked.
2. Check the drain pump filter for foreign objects
3. Check the electrical connections at the pump and make sure the pump is running.
And for the SUD error means after 4 minutes of the draining process the "sud"error will be display and 4 minutes later the F-02 will be displayed. So apply the solution for the F-02 to these.
Thanks

Jun 09, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

The door is locked shut on my whirlpool frontload washing machine and there is a code flashing F21...what does F21 mean and how can I open the door?


The F21 error on this line of washers is themachines way of saying the water took to long to drain from the tub.This could be a problem with one of the washer partsincluding the drain pump itself, how the drain hose enters the standpipe, or maybe even something is stuck somewhere in the drain systemand is preventing the water from flowing properly. Not quite anemergency, but it is an indication of a problem and a problem that canlead to something bigger if not looked into.

In talking withthe customer, I found out the last load before all this started toindicate a problem was a rug from the house. Rugs can be troublesome towas as many of them used in laundry and bath rooms have rubber backingsthat can come loose when washed. When the backing comes loose, it canfind it's way into the drain system and cause a problem, or the rugfibers can come loose and do the same thing. Figuring this was theproblem, I explained to the customer how to get access to the drainpump by removing the three screws that hold the lower access panel inplace. Here you will find the pump and the all important sump cleanout, or as we like to call it, the coin catcher. Inside she found manyfibers from the rub along with a few other things that found there wayout of her kids pants pockets.

With the sump cleaned out, Iasked her to try another load then to give me a call and let me knowhow everything worked out. A phone call a couple hours later told methe problem had been solved, and now this customer knows a bit moreabout her washer.

Many of the front load washers on the markethave a user accessible clean out for just such an occurrence. Just beaware that if you open it up, any water that is still inside the tubwill quickly be in your lap, so plan accordingly.

Jan 18, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

My duet whirlpool stops at the rinse or spin cyle and gives error code F02. I cleaned out the drain pump strainer twice and got much out of it. It still errors. I took th epum completely apart last...


"F02" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

1. Check the drain hose to make sure it is not kinked or clogged.
2. Check the electrical connections to the pump and ensure the pump is running.
3. Remove the drain pump filter and check for foreign objects and/or debris.

To check the drain pump, click on the following link for step-by-step instructions.


http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Jan 04, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Whirlpool duet washer GHW9150PW will not drain.


Needs new drain pump. About $140. Will fix F02 / SUD error. Basically the drain pumpm isn't pumping water out. about 5 minutes to replace.

Oct 14, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

My HE3 washer is giving me an F 02 code (which means a water drain problem). I have cleaned the hoses, the filter was clean. Could this be a bad pump?


“F02” is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

1. Check the drain hose to make sure it is not kinked or clogged.
2. Check the electrical connections to the pump and ensure the pump is running.
3. Remove the drain pump filter and check for foreign objects and/or debris.

To check the drain pump, click on the following link for step-by-step instructions.


http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Sep 19, 2009 | Kenmore Washing Machines

2 Answers

Washer won't drain or spin, get F2 error


Hello hernandez160,

The "F2" error is referring to excessive drain time. Unplug machine before working on it. Remove screws on bottom of lower panel and remove panel. The drain pump is behind the panel, It has a large round door on it, turn counter clock wise by hand to access pump clean out. Have lots of towels ready. Remove anything from pump (usually kids socks or small clothing articles). If nothing in pump clean out remove suction boot from drain pump and check there. If nothing there blow through the drain hose from the pump side to check if anything is stuck in the hose. If that's clear check the electrical connection on the pump, make sure nothing is loose or broken at the connection. If all this checks out good and it still wont work you probably have a bad pump and it will need to be replaced. If you do find something was blocked or clogged due to small clothing articles I would recommend a garment/lingerie bag to keep all the small stuff together during the wash cycle. Hope this helps to fix your problem. Please remember to rate this and every solution you get.
Thanks,
edgin96

May 19, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Kenmore Elite: Won't complete cycle


“F02” is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

1. Check the drain hose to make sure it is not kinked or clogged.
2. Check the electrical connections to the pump and ensure the pump is running.
3. Remove the drain pump filter and check for foreign objects and/or debris.

To check the drain pump, click on the following link for step-by-step instructions.


http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Jan 18, 2009 | Kenmore Washing Machines

2 Answers

E20 error when starting tumble dry cycle


E20 on your machine means some sort of Drain problem. If it actually goes through the Spin cycle o.k. then there is most likely some water still not drained out at the time of the tumble dry. Check the drain to make sure it isn't clogged. also the drain hose.

Feb 29, 2008 | Washing Machines

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