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Hp rollerball mouse model M8590PLJ

My HP rollerball mouse constantly freezes. I turn computer off and on about a dozen times before it willl unlock

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Flip the small rat upside down!
Remove the ball by turning the round plastic ball retainer counter clockwise. Clean the ball with soapy water, rinse it and dry it, and set it aside.
Look inside the mouse, you should see three white nylon or black plastic rollers, scrape any dirt that might be caked on to them, and clean them throughly with some alchool or acetone.
If you have a can of compressed air, point the the nozzle inside the mouse to expell all the dust out, if you have no air, use your mouth, blow hard!
Put the ball back on the mouse, the plastic retainer (turn clockwise to lock in place). and you're all set to go!

Posted on May 13, 2008


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Posted on Jan 02, 2017


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Windows 10 constantly freezing

United Kingdom PC
G5105 (HP shows, no such Ana-Mule.(pun) it has a real name and model ,be super nice to convey that ? that tag there top left side.

not even its deskop, laptop,notepad, or all in one, bla bla.
only that odd clue above.
ok i see them sold in UK, and not here in Tommy land

so the PC runs perfect , not using browser, right (fist thingsfirst)
IE-11 fails, run firefox v56_ ,chrome fails, and edge.too.

that beeping means serious failing.
no hit on google but 1, at gumtree UK
says that magic word DESKTOP, wow i can now talk smarter,
wow. $60 Euros used. is this thing OLD?
is windows defender running and up to date,run scan with it,full yet?
in command prompt"?

freezing has many causes. (one of the longest lists possible)
  1. OS malware infections. endless....
  2. out of memory from above or? startup programs using it all up. run task manager, see that and correct that .
  3. CPU overload, same deal run taskmanager see that and why and what process are guilty.
  4. run the event viewer see if there are errors there.
  5. the internet is slows. or if using wifi,well that IS ITS specialty.
  6. HDD failing ,slows system for sure, run disk tests.

surely its not only with
surely !


Jan 26, 2018 | HP Computers & Internet

1 Answer

I just bought an HP wireless optical mobile mouse. There is a rubber to push on the USB key that goes into the computer and a connect button in the mouse itself. I tried pressing both at the same time...


Welcome to FixYa, the world's largest product support community.

Please include the ff. on your next reply:
- Computer's Operating System
- Computer's Type or Model name

If your computer is the orig. HP configuration just provide us w/ the HP computer's type or model name.

Looking forward in helping you resolve your issues!



Jun 04, 2011 | HP Wireless Optical Mouse

1 Answer

HP 620 touch pad freezes after 2 hours of use, the laptop went 7 times to the service, the last time they changed the mother board (just 2 day's ago) and the problem still occurs. What can be the...

old 620 windows 7 loaded. 32 bit or 64??????????
8 years old now.

use a USB mouse and forget the touch pad, ? option 1.

they broke the touch bad ribbon connector or its socket.
the touch pad can be bad.

this driver , 4th in the list mouse?

find a real shop that fixes things and not fix one and break others.

if the OS is not infected
and the HP real driver is there from HP not hackers or cloner bs.
then the pad is bad or cables not put back on it correctly
that is 3 possible.

it's really just 2, HW or SW (hard or software)

Feb 28, 2018 | HEWLETT-PACKARD 620 XT964UT Notebook PC

5 Answers

When my new hp mouse pad locks, how do i unlock it without restarting the computer?

There should be a button above the pad or work your way using the keybord to mouse properties and go to the page that has the name of your track pad and select enable.

Mar 01, 2011 | HP Pavilion dv7-1020us Notebook

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I have a samsung np-nf110/nf210/nf310 , os is windows 7 starter. i wanted to use my HP wireless optical mobile mouse but it doesn't seem to work or i dont think it connected. batteries are brand new and...

we dont do Samsung here, its HP
but HP mouse with no model stated, is impossible to be accentuate.
its a wireless mouse right, you left only small hint.
battery powered wireless mouse ,.by HP
windows 7
wireless mouse, HP and Samsung.
that takes 2 working drivers to make that work. both HP
the USB side and the mouse side.
HP does not support this on non HP computers so windows 7 is the only hope, MICROSOFT PLUG AN PLAY
you must be connected to the internet or its all just a wasted of time,
do so.
then plug both those things in.
the PC goes Dingdog sound telling you its found a new USB device.called wireless mouse HP, (no model stated)
then tries to find a driver on the web, MS servers for that.
if it can find one, then good luck, doing that. as the HP drivers will not like your PC
as here, if this is possible at all.

Jul 05, 2017 | HP Wireless Optical Mouse

1 Answer

My HP Pavilion Entertainment PC's screen constantly freezes. Sometimes I can't click on anything, but the mouse still moves. Help!

If your notebook locks up or stops responding while using a program, close the stalled program to continue using other programs. Also, while closing the program, take note of which other programs are running at the same time.
Please check the link below to resolve your issue.

Jun 13, 2010 | Microsoft HP Pavilion DV6276US Notebook PC

1 Answer

Touch pad freezing

there is a loose conection

Jan 09, 2009 | HP Computers & Internet

1 Answer

Mouse and keyboard freeze after 2 seconds on desktop

Could be the battery on the Motherboard that need to be replaced. Just had the same issue and with a new battery in place everything works just fine

Jan 07, 2008 | HP P2360AA Keyboard/Mouse

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