Question about Dryers
Most likely it is a problem with the thermal fuse. An open thermal fuse kills power to the motor circuit in most dryers.
However, try these troubleshooting steps first:
Has a household fuse blown or has a circuit breaker tripped? There may be 2 household fuses or circuit breakers for the dryer. Check to make sure both fuses are intact and tight, or that both circuit breakers have not tripped. Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.
Is the correct power supply available? Electric dryers require 240-volt power supply. Check with a qualified electrician.
Is the dryer door firmly closed?
Your dryer door may not be fully closed. It may look shut, but not be latched. Push on the door to engage the latch or latches.
Duet® Dryers have an upper and lower latch. Both latches must be secure for the dryer to run.
Was the Start or Hold to Start button firmly pressed?
Large loads may require pressing and holding the Start button for two to five seconds.
Is the Cycle Control knob set on an Automatic Dry or Timed Drying cycle?
The Cycle Control knob must be set in an Automatic Dry or Timed Drying cycle. The dryer will not start if set on Wrinkle ShieldTM control setting.
Is Control Locked status light on (on some models)?
Press and hold the End of Cycle Signal button for three seconds. This will turn off the Control Locked feature.
Did you recently install a power supply cord on the dryer?
The power supply cord may be incorrectly installed. If the power cord is incorrectly installed, the dryer may not start or heat. Review the Installation Instructions to check that the power supply cord is properly installed.
If the above steps did not correct the problem, it is most likely the fuse. If you know how, it should not be too difficult to replace it. But since you said your machine is new, the best recommendation I can provide is to contact your manufacturer or point of purchase and get them to take a look/replace the dryer. Opening up the machine could void the warranty.
You can contact Whirlpool customer support HERE.
Hope that helps! Thank you for using FIXYA!
Posted on May 13, 2008
Check whether the connections to the main control and the motors are proper,...
also check the fuse
Posted on May 13, 2008
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Posted on Jan 02, 2017
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