Question about Acer (91.42R37.001) CD-RW/DVD-ROM (Combo) Burner

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The CD/DVD Rom will not open, nor do any lights flash as if it were working. The CD/DVD Rom doesn't appear in the Device Manager either. What do I do?

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  • Acer Master
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Test the leads that are attached to your cd/dvd make sure they have a secure connection or replace them maybe old and faulty
hope this helps

Posted on Sep 07, 2010

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1 Answer

My Cd/DVD burner has disappeared I have tried deleting the upper and lower filters and it still doesn't show up the tray opens the light comes on but it's not usable or found anywhere I have an HP...


Try this:

I have to ask, after deleting the upper & lower filters did you reboot the PC?

If so try this:
Go to:
Start>(right click on Computer)left click on Manage.
Left click on Device Manager
Locate your DVD/CD-Rom drives.
Right Click on the DVD/CD Rom-drive> uninstall Now reboot the PC.

If the drive does not come back in Computer> devices with removeable storage go back to Device Manager (Start>right click computer>Device Manager) to see if you can see DVD/CD Rom-drive.If you dont see the drive in this location then it sounds as if your DVD/CDRom-drive is no longer working and you will have to replace it.

Good luck!

Aug 09, 2012 | Computers & Internet

1 Answer

I have an Acer Aspire 5332 and the CD-Rom/DVD Drive (Optiarc DVD RW AD-7580S ATA Device) is not working properly...every time I put a disk of any kind (i.e CD/DVD/Game) it doesnt recognize it and load


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


hope this helps you

Mar 22, 2012 | Acer Computers & Internet

1 Answer

CD Rom runs but wont work on Windows Media,CD drive or Vlc


Go to Device Manager (Right Click on My Computer or Computer > Click Properties > Click Hardware > Click Device Manager).Look for CD/DVD Drive in the list. If its there Click on the plus sign, it will show the installed driver, right click and delete the it. Restart the computer and check.Revert in case you need any clarification.

Mar 04, 2012 | Computers & Internet

1 Answer

MY DVD-RAM is not appearing in MY COMPUTER but seems okay though. I can't access, it doesn't appear but it boots from start up like putting booting cd to it seems okay. I do not know exactly what...


Okay you tried using 'regedit.exe. Now try this;

Left-click on Start, then right-click on My Computer. (Windows logo button, Computer, for Vista and Win7)

Left-click on Properties at the bottom of the fly-out menu.
Left-click on the Hardware tab.
Left-click on Device Manager.

When Device Manager loads, left-click on DVD/CD-ROM drives.
Right-click on Mashita DVD-ROM U870BJ

(Yes I know you have been to Device Manager. Just wanted to make sure all i's are dotted, and t's are crossed)

Left-click on Properties.
Now left-click on the Driver tab.
Left-click on Uninstall.

A Microsoft 'squawk box' will come up.
"Warning you are about to uninstall this device.
It's okay. Left-click on OK.

Close ALL windows, go back to your desktop screen.
Shut the computer down normally. (NOT restart)

Wait 1 minute, turn the computer on.
When Windows has fully loaded you should get a pop-up out of the system tray,
"Found new hardware".

And perhaps another pop-up, "Found Mashita DVD-ROM device"

Post back your findings in a Comment.

Regards,
joecoolvette

Sep 04, 2011 | Computers & Internet

1 Answer

Icon of DVD/CD ROM driver of Acer Aspire 4520 doesn't indicate in My Computer pannel and as a result I can't work with the DVD/CD ROM.Please help me.


if you want a shortcut so to get to your cd/dvd's
click start click on my computer you will see your cd/dvd drives right click on the cd/dvd drive you should create shortcut another message will appear windows cannot create short cut here do you want it to create one one your desktop another way to get the cd/dvd drives
click start all programs accessories you will see windows explorer in the list click to open up then on my computer you will see your drive/s click on cd or dvd
you could create a shortcut for windows explorer by right clicking on it send to desktop to create shortcut if you mean that you cant see your cd/dvd in windows eplorer
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or

you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update the driver or
select properties general troubleshoot, select driver click to reinstall drivers click update driver
hope this helps


hope this helps

Jun 21, 2011 | Acer (91.42R37.001) CD-RW/DVD-ROM (Combo)...

1 Answer

My Lenovo 3000 G410 Optiarc DVD/RW AD 7560A can t read just writed cd/dvd. But it dose not happend with the original/licence cd /dvd.


First you need to check your DVD rom drivers if it is detected in the Device manager window, Just click on Start , Control Panel, System then Device manager there you can check the list of all your devices.
  • In Device Manager look for DVD/CD-rom drives click the arrow or plus sign on the left to show he sub Menu.
  • Check to see if there are any Marks such as question marks, Exclamation Points or Red X's.
  • Hopefully there are none of any, if there is try uninstalling the driver then restart the machine it should automatically reinstall the DVD/CD-rom.
  • Now to get the not reading error, Click on Start, then on the Start Search Bar type on REGEDIT then press enter. mvincentc_35.jpg
  • This will open the Registry Editor Window.
  • In the Registry Window follow this key path = HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
mvincentc_37.jpg

mvincentc_38.jpg

mvincentc_39.jpg
Once the dvd/cd-rom appears a list on the Right pane window will show, on the list looke for upper and lower filters then delete both then close the registry window then restart you computer.

This should help restore you DVD/CCD-rom back to a reading state.

Have a nice day,

mvincentc

Mar 21, 2011 | Sony Optiarc AD-7170S Burner

1 Answer

Cd/dvd rom not working


go into device manager and see if your drive is listed or has an exclamation point beside it.if you dont know how to open device manger go to start menu and click help and search device manager.if there is an exclamation point ! click it and it will tell you the problem.you may need to download a new driver or reinstall the old driver. the only other possibility is the drive is dead :(

Nov 14, 2008 | Dell Inspiron 1501 Notebook

1 Answer

CD / DVD player not listed as device on Windows Explorer


Try physically removing the player and fire up the laptop. Power down the laptop, replace the player and power back up. If that doesn't help, see if BIOS recognizes it.
If that doesn't work, get back to me.
Ron-

Nov 09, 2007 | Computers & Internet

4 Answers

Dvd-r/cd-rom automatically ejects


My Dvd-r/cd-rom automatically ejects. Please help!

Justis

Feb 07, 2007 | Dell (Y4081) CD-RW/DVD-ROM (Combo) Burner

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