Question about SanDisk Sansa m250 MP3 Player

2 Answers

Sansa m250 doesn't continue playing from the same spot after power up

Hi,
I bought m250 for the sole purpose of being able to listen to audio books on my commute. m250 supports Windows DRM and so does my audio library service. Anyway... I downloaded my first book, in WMA format and put it on the Sansa. However I see the following problems:

1) About every 2nd or 3rd time after power up, I go through the power-up logo screens ok and end up on the the screen that shows the song or say chapter of my book. However, progress bar is not shown and the player basically "hangs" - not responding to any key presses except for long-press on power key.

2) While first problem is annoying - it can be overcome by power-cycling the player. My second problem is much more severe. Since I am listening to the audio books, the "songs" i.e. chapters are pretty long - could be like an hour or so. So, when I arrive to work, I pause my player and obviously I am expecting that I will be able to continue listening from the same spot where I left off after I power-up this device. Indeed, when I power up sansa (and if problem (1) doesn't happen), then the screen shows correct progress bar of my book chapter - say I am on chapter 2, and 35 minutes into the chapter. However, if I try to press "play", the progress bar still shows that I am at 35 minute point but the chapter actually starts playing from the beginning! This pretty much makes the player unusable for audio books! Trying to fast-forward is also a very frustrating experience, as it is very hard to control and you often "overshoot" to the next chapter.

I downloaded firmware upgrade program and it told me that I have the latest and greatest firmware already.

Hope someone can help. I like the physical appearance of the device and it would suite my pruposes perfectly - if it only worked.

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  • 2 more comments 
  • abbyg1428 Jun 20, 2008

    Sansa mp3 player won't hold when paused and turned off, also when fast forwarding for a long time, goes back to beginning when ff button is released.

  • yudkay Jul 03, 2008

    this is exactly what I'm searching for. Did you find a fix?

  • bbrink Jul 14, 2008

    Same doggone problem here too. Also, I think the fast fwd problem described is related, or at least related to long tracks. Exmpl- I have an audiobook chapter 1:10:00 long. Fast fwd works fine and is not touchy at all for the first 13 minutes, but cross over past 14:00, and it's nearly impossible to release the button without it jumping to the next track.

  • felicianomik Apr 21, 2009

    I have the same problem and I do not agree, this is NOT an issue with all MP3 players. My Creative Zen Nano has no such issue and I have been using it problem free for 3 years. This is perhaps the most annoying problem I have ever had with an audio device.

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2 Answers

I have the same problem with the m250, I do not believe that it is a problem with all MP3 players, the 512mb Sansa mp3 player I have does allow me to pause and resume from the spot where I paused.

Also, with the 250, I am not able to fast forward, I can only skip.

Posted on Jul 21, 2008

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  • 8,596 Answers

This player will only recognize Audible audiobook files

There is not a fix for the pause/resume issue - it is a major problem for just about every mp3 player that claims audiobook compatibility

Here are some help files:
Audible
1) Adding audible books to your MP3 player using Audible Manager (Windows XP)
Windows - http://mp3support.sandisk.com/audible/xp-audible-add-book.wmv
2) Adding books from an online library to your computer using Audible Manager (Windows XP)
Windows - http://mp3support.sandisk.com/audible/xp-audible-add-books-from-online-library.wmv
3) Adding your MP3 player as a mobile device in Audible Manager (Windows XP)
Windows - http://mp3support.sandisk.com/audible/xp-audible-add-mobile-device.wmv
4) Deleting an audible book in your MP3 player using Audible Manager (Windows XP)
Windows - http://mp3support.sandisk.com/audible/xp-audible-delete-book.wmv
5) Deleting a book from your library using Audible Manager (Windows XP)
Windows - http://mp3support.sandisk.com/audible/xp-audible-delete-book-library.wmv
6) Purchasing an audible book from Audible.com (Windows XP)
Windows - http://mp3support.sandisk.com/audible/xp-audible-purchase-book.wmv

Posted on Jul 06, 2008

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Posted on Jan 02, 2017

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I use a Creative Zen V Plus, but have a similar problem.

First, an explanation: the issue is probably with the timecode in the audio track. This can happen when the audio file is created on a computer. The audiobook was likely "ripped" to a file from the original audiobook CD, and your player may not like the format the file is in. The best solution in this case is to recreate the audio files yourself. First remove all of the files from your Sansa for that particular book. Then use CD-burning software on your computer to create an audio CD (not a data CD!) from the files you got from the library. Finally, use the software that came with your Sansa to transfer the audio CD back to your Sansa. This way you know you are getting a correct format on your player.

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I had a similar problem.
This is how I fixed Sansa m250 2GB
I have Windows XP, so if you have a different version of Windows you might have to do something else.
Connect the player to your computer.
From My Computer open the drive that says SANSA M250
If there is no folder called "audio" make a folder named that. (this is where your future mp3 files will be stored).
My audio folder was missing, so I had to do this.
Now go back to My Computer right click on the SANSA M250 drive scroll down the menu and open the folder that says "Open As Portable Media Device".
Now click on the icon that says "SANSA M250"
Now open the folder that says "FOUND.000".
If you are having the same problem that I did all your old mp3 files will show up with a file extension .CHK instead of mp3 and the names will be numbers. You can either erase all these & reload all your songs into the "audio" folder I mentioned previously or you can rename each file extension to a .MP3 instead of .CHK. (after you change them to .MP3 they will load on your mp3 player. But, remember if you do choose to rename them instead of erasing and reloading, when you want to permanently delete them you will have to access the "FOUND.000" folder again to do that.

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hello :
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Spoken Word
Browse the Audible audio book file in alphabetical order. Press the Play/Pause/Up Button or Repeat/AB/Down Button to browse through the audible audio files. Press the Select Button to browse the songs for the selected file.

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ALL Mp3 players have a disclaimer telling you not to play it at max volume. Get adjustable headphones to resolve problem

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