Question about Creative Labs Zen Neeon MP3 Player

2 Answers

My Creative Zen Neeon MP3 player [6gb] will no longer connect to the computer so I can work in the Creative Media Source Program. It is working perfectly in all other applications and there is no problem with the cord connecting the MP3 player to the computer. Can you give me some assistance?

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  • nevanddi Sep 08, 2010

    I tried the first of the suggestions given but there was no change. Regarding the second suggestion, I have another identical MP3 player which has no difficulty connecting to the computer, so I don't really think the computer system could be corrupted. The problem started when I was using the in-line facility to copy from records. I can see that the copying was successful. Do you have any other suggestions? Thanks.

  • nevanddi Sep 13, 2010

    Hi Beelz,



    Thanks for your suggestion. I don't have the skills to follow your advice so I took the MP3 player and your suggestion to someone who does. He thinks the problem is with the connector socket on the MP3 player so I am just waiting to see if he has any success in fixing it.



    Thanks again for your help.

    nevanddi

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Sounds like you need to update either the firmware on the device or the device drivers themselves also take the time to make sure all your windows updates have been done alot of the plug and play still is regularly updated


hope this helps
Robb

Posted on Sep 08, 2010

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Hello,

there are two ways in solving this problem,

first of all disconnect the device from the system then carefully put off the MP3 from any form of power supply connected to the system ,then on the computer system alo put it off for some time to relax it self then put both of the on try to connect it back as it is expected to carry out it function ,but if this did nor solve the problem then it means that the computer system has been corrupted which will need to be reformat i.e (the programs on the computer system will need to be reinstall )
hope this solve the problem of your MP3 player?

thank you and thanks for using fixya.

Posted on Sep 07, 2010

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