Question about HP ScanJet 3970 Flatbed Scanner

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I have a Mac osx 10.4.11. I downloaded HP scanjet 3970 software, but i cant use it as the system preferences application keeps quitting, only when i try to use the scanner--everything else is fine.

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  • mart230sl Sep 06, 2010

    Could the problem have to do with my OSX version which is 10.4.11?

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I would try uninstalling the software and reinstalling it with the latest software available on hp.com. There is also an update available for download on there as well, here is the link:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=219&lc=en&cc=us&dlc=&sw_lang=&product=298548#N861
Thank you,
Lee

Posted on Sep 06, 2010

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Posted on Jan 02, 2017

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