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There are plenty of places that will replace your cracked screen with a new one or you can go on eBay and buy one and replace it yourself. It is not that difficult but you do need a few special screwdrivers to open most phones.
don't worry just format your phone memory,wat u hve do is first make backup of ur phone memor if u want to and then switch it off,and after that press and hold together ur 3 keys of ur keypad that is ur red, green and menu buttons with camera botton and switch on ur mobile, note that u hve to press ur 3buttons+camera buttons+switch on button till it is switch on...........try this it will work and try not to make folders inside your gallery just keep as it is..........
On your Samsung Phone's phonepad, type in: *#0*#. An LCD Test screen should appear, choose CIFcam (it's in the middle) and you should be able to turn on the front camera and take a picture.To exit, just press the end button or the home button on your phone. Hope you issue get solved. Great time.
Did you restart your computer after software install? Sometimes you need to restart if you just installed the software WITH the phone plugged in at your usb port. You may try the windows trouble shooter by clicking the start then control panel then printers and other hardware then scanners and cameras then on the left under imaging tasks click "add an imaging device" then the "camera and imaging device" wizard window will come up. From there select the "have a disc button". Place your disc in cd rom drive and click o.k. After you have done this you will have to restart your computer also, in some instances.
Try these two things and let me know how it worked. These instructions may vary because these instructions are for windows xp hoome.