Question about Ecoquest Fresh Air Living Air Purifier

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Fresh AIr 2.0 unit powers on, lcd display lights up with no info displayed. Just prior to this, it displayed "Replace Lamp" in the display.

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  • djwawrejko Sep 08, 2010

    thanks, will try that.

  • djwawrejko Sep 08, 2010

    good response.

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The UV light is a Flourescent like bulb and It has a starter that needs a replacement thats the reason behind your problem. The starter and bulb can be bought on Ebay for about $20.You can get that once you replace it your problem is fixed.

Posted on Sep 06, 2010

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1 Answer

I have problem with my EcoQuest air purifier. The display is unreadabl Its all scrambled it


I am having the same problem right now. Need to replace the LCD screen. Still checking things out.

Dec 03, 2012 | Ecoquest Fresh Air Air Purifier

2 Answers

Fresh Air Display on and NO POWER


possibly a bad control finger control board. had a problem just like that and that repaired it.

Mar 27, 2010 | Ecoquest Fresh Air Living Air Purifier

1 Answer

I do not know how to clean it. It is called Fresh


The Fresh Air has a reminder on the LCD to Perform Cleaning. This reminder will display if the purifier runs for 30 days. When this reminder is displayed perform the following steps to clean your purifier.

1. Cleaning the Case:

Wipe the unit with a soft cloth dampened with water. Do not use chemicals or solvents. Vacuum the front and rear grills to remove any lint buildup.

2. To clean the lint screen, RCI cell and purification plate:

3. To remove the back cover:

Remove the plug from the back of the unit. Unscrew the screw above the plug socket on the back cover. To remove the back cover, press the back sides of the back cover to unlatch and tilt the bottom of the back cover to remove.

4. To remove the rear lint screen:

Remove the two thumbscrews holding the top of the lint screen. Remove the lint screen by pulling back the top of the screen, then lift it up and out.

5. Removing the RCI cell:

Remove the RCI cell connector by pressing the connector locking tabs. Pull the connector straight out to unplug.
Remove the RCI cell by removing the two thumbscrews. Slide the RCI cell down and out of the unit.

6. Cleaning the RCI Cell:

Remove the RCI cell and carefully vacuum accumulated lint. Do not wash the RCI cell. Damage from water may result.

7. Rear lint screen cleaning:

You have two options

  1. When visibly dirty, simply remove the rear lint screen from the unit and with a duster attachment on a vacuum, remove the heavy particulate.
  2. In addition to step 1, the filter can be washed with hot water (do not use soap). Allow to dry prior to reinstalling. Replace if damaged.

8. Cleaning the Purifier Plate:

Remove the plate from the card cage by grasping the middle edge nearest to you, and slowly pull it straight out. Clean with mixture of one part water and one part ammonia. Place plate and ammonia mixture in a dish and allow it to soak for no more than 10 minutes. Remove plate and scrub with a toothbrush. Rinse thoroughly and air dry for 24 hours or use a blow dryer to dry thoroughly.

After all parts have been cleaned and are thoroughly dry, reinstall components in reverse order. Turn the purifier on, and on the key pad, press the reminder Reset button to clear the Perform Cleaning message.

If this has been helpful, please rate this solution. Thanks

Jan 28, 2010 | Ecoquest Fresh Air Living Air Purifier

1 Answer

I re[laced the lamp and charge on my Fresh Air purifier and the display still says replace lamp. Whi is that?


I'm not sure if this is the answer, but did you turn the unit off, then turn it back on and press the reset button on the front?

Nov 23, 2009 | Ecoquest Fresh Air Air Purifier

1 Answer

Front display controls don't work


Sounds like the same problem I had with mine. I had to call and get an RMA number and they replaced the key pad, lcd display, and main board. This repair was covered under warranty. (Under 3 years old) They had it repaired and returned in about a week.

Sep 05, 2009 | Ecoquest Fresh Air Air Purifier

3 Answers

Fresh air flashes


This looks like a control board error. It needs to come in for repair. be careful not to turn it on, the RCI cell ( the blue light in the back) will stop working if it is switched off and on fast.

Call the company 1-800-989-2299 and get an RMA number. If you are under three years, you are still under warranty.

Dutch

Mar 28, 2009 | Ecoquest Fresh Air Air Purifier

3 Answers

Replaced RCI Cell 2 times, light still doesn't come on


The U.V light is inside the RCI cell. If you replace the RCI, it has been ok. Please don't mind the screen display.

Oct 09, 2008 | Ecoquest Fresh Air Air Purifier

1 Answer

Freshair2.1


Bought a new machine. cheapest repair servioce available was $189 plus shipping!

Aug 11, 2008 | Ecoquest Fresh Air Air Purifier

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