Question about HP DeskJet 970cxi InkJet Printer
The problem lies in feed of the paper/envelopes. Try increasing the gap by adjusting the paper size levers. Make it more and then try hand feeding one by one. Also clean the rollers which can be done by a brush or blowing, as dust can accumulate over a long period of use. The dust/paper flint on the rollers can cause obstruction in smooth rolling of the paper/envelope.
Posted on Sep 07, 2010
Sounds like the fuser is worn and cant properly pull the paper through. Dont know what size envelope you are using but in some cases the envelope is to small and once it gets so far in the machine theres no rollers to push/pull it through so it gets stuck in the middle. Where is the end of the envelope when you open the lid. You also might want to remove the paper guide on top 1 screw and lift up and towards the machine cavity and it comes out and clean the roller underneath.
Posted on Sep 06, 2010
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Posted on Jan 02, 2017
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