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There is no picture and a red light flashes 3 times in the front. I replaced the lamp and housing about 1 month ago. Now this. I took out the lamp, and everything seems to be intact.

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  • valdezgreg Sep 06, 2010

    Heres the model number ....Sony KDF-E60A20 60-Inch LCD Rear Projection Television

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  • 456 Answers

After replacing thelamp you need to reset the lamp use hours otherwise the unit will not recognize a newlamp has been put in.
The method to reset the lamp use hours is often model specific and the manufacturer's do not like sharing information like that with the consumer, for some odd reason, it's not like it's information that the customer would need (sarcasm directed at the manufacterer).
My advice is to contact either the authorised repair agent for your brand of TV and they will be able to talk you through the lamp use hour reset method. I hope this offers some assistance. Good luck.

Posted on Sep 06, 2010

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1 Answer

Lamp blew, picture went then sound also. Replaced lamp, now will not turn on. Red light flashing on front switch panel.


If the red light flashing 3 times the pause and again flashing 3 times, check and make sure lamp cover is installed correctly back on tv.

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We replaced the lamp about 6 months ago..but now it cuts off randomly..the red light and one green light will flash? Lamp replacement was when all 3 lights were flashing. Suggestion?


Is the picture quality good if it is then the lamp is ok try to reset the lamp timer if you haven't all ready. I think that the problem is coming from the ballast board this is the power source to the lamp, with time this part starts to ware out and starts to get weak. that is the reason your lamp does not stay on

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Tv turns on and off 3 times before picture appears


Ballast Board its what turns Lamp on Call Encompass or visit their website. 1-800-638-3328

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Sony kf50wef610-television-replaced lamp about 4 months ago- now will not turn on - green light flashes 6 times- red light flashes 5 times once- then flashes 6 times with 4 second pause between --I am...


I believe the 5 flash error is for the lamp thermostat. It is located (I believe) on the right side of the lamp housing if you were looking from front. It is very small black square with white and gray wires covered in black sheeth. The only way to replace it is from the rear. you probobly need to do a thorough cleaning in there and thats why you've had the lamp, and thermo fail. Remember not to touch the lens of the lamp when working on it.

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I have sound and no picture. Red light on in front of tv indicating lamp. Can be fixed w/o repairman?


Yes the Lamp can fail within that time frame. Much of it depends on how many hours the set is running. Most Lamps have a 3000 to 5000 hrs of life. But with any Halogen style Lamp, this is not written in stone.
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Tv Shuts off occasionally 1min upon power up shows red lamp light


Here's something that might also be useful. After you turn on the set, and get the regular red blinky lights, hold down the Device and Menu buttons together for about 5 seconds.
The Power light will start to flash in a two digit sequence.

For example, 3 flashes, then 7 flashes = 37.


Here are the error codes, and the corresponding problem:

12 = No error detected, check power supply.
32 = Lamp Cover is open.
33 = Air filter cover is open.
34 = Lamp abnormality
36 = Light Engine (DMD or Lamp Fan stopped)
37 = Exhaust or Lamp Ballast Fan stopped
38 = Lamp Temperature High
39 = DMD Temperature High
41 = Short is detected
44 = DVI cable between FMT and Engine disconnected

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