Question about Dyson DC14 All floors Bagless Upright Cyclonic Vacuum

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Hi there the I have a DC10 Dyson. The brush is not rotating thus not picking up good. What do you think the problem may be? I have done the usual and opened it up underneath, the belt is on and it seems ok but just does not rotate

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: the brush on my dyson dc14 animal will not rotate

You probably have a broken belt. You need to take the plate off the bottom and see if the belt is broken. If so, contact Dyson (1-866-693-9766) to get another belt.

Posted on Apr 26, 2009

  • 1 Answer

SOURCE: rotating brush will not turn on my Dyson DC07

Yes I had the same problem on my animal Dysom. There is a button on the top of the dysom that turns the cacuum on. Right beside that button is another one that turns on and off the brush!!! Good luck!!! I accidently one day bumped that button and couldn't get my brush to work but after troubleshooting it, that was my solution.

Posted on Jan 24, 2009

ukvacfan
  • 328 Answers

SOURCE: Dyson 18 slim the rotating brush bar will not

If the DC18 has a proteted belt then it will have to be replaced by a Dyson engineer or repairer. If the cleaner has a removable sole plate where the beater bar is then remove it and replace the belt - sounds like the belt has snapped and needs to be replaced. if your DC18 is still relatively new it should still be under guarantee.

Posted on Mar 27, 2009

  • 190 Answers

SOURCE: the brushes do not rotate when cleaning carpet. Is

(1) Assure the Brush Control on the hood is NOT set to the OFF position.
(2) Remove the brush assembly by pulling/unlatching it from base on each side.
(3)Does one of the brushes have the drive pin present? It should be about ¼ inch square, and two inches long. It attaches the brushes to the drive mechanism

Posted on Oct 23, 2009

Vac Belts
  • 701 Answers

SOURCE: Hoover mach6 the brushes don't turn

You need to replace your belt(s). Your model has two belts. They can be found here:

Hoover Mach 6 Flat Belt

Hoover Mach 6 V Belt

The flat belt is the one that usually wears the fastest. You are supposed to change it at least once a year.

Posted on Oct 29, 2009

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1 Answer

Brushbar not turning


Hi there, it's Jack at Dyson.

DC03 doesn't use a traditional user-replaceable belt. Instead it has a brush control clutch mechanism which allows you to turn off the brush bar when cleaning hard floors and delicate rugs.

If the brush bar doesn't seem to be rotating, it's worth double-checking you have the brush control set correctly. When the machine is reclined into the normal vacuuming position, the brush control should move to the Drive/On position:

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Please note, as a safety feature the brush bar will never rotate when the vacuum is standing upright.

If you're confident the brush control is in the correct position, but the brush bar still won't rotate, please give our freephone UK Helpline a call on 0800 298 0298. We're available from 8am-8pm from Monday to Friday, and 8am-6pm on weekends. Calls are free from UK landlines.

Sep 16, 2014 | Dyson DC03 Bagless Upright Cyclonic Vacuum

1 Answer

Cleaner not picking up


Hi Barbara, it's Jack at Dyson.

I'm sorry to hear the brush bar in your machine isn't rotating. Please make sure that the brush control on the cleaner head is set to 'Carpets' rather than 'Hard floors', as the brush bar will not rotate when the machine is set to the Hard floors position.

Please note, the brush bar will never rotate when the machine is standing upright, so make sure it's reclined into the normal vacuuming position before testing it. You might find our online Support guide useful when troubleshooting:

http://www.dyson.com/support/dc07/dc07-animalus/diagnosis-root-menu/flo-dc07-gen-i-can-see-something-wrong-visual/i-can-see-something-wrong-visual/redirect-to-flo-dc07-clutch-does-the-brushbar-turn-with-the-power-on/flo-dc07-clutch-does-the-brushbar-turn-with-the-power-on

If you're still concerned about your machine after you've given this a try, please get in touch with us directly so our experts can provide some further advice. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

Nov 17, 2013 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

Loss of suction


Hi there, it's Jack at Dyson.
I'm sorry to hear you've had difficulty with your DC44 Animal. It's normal for air to blow out of the back of the machine - this is where the exhaust air is returned to the room after passing through the cyclone pack.
However, if your machine doesn't seem to be picking up as well as usual and you've recently washed the filter, this may be due to a blockage. To check the motorised carbon fibre floor tool, wand and bin inlet for any obstructions, please follow the steps shown in our online Support guide:
http://www.dyson.co.uk/support/dc44/dc44-animal/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual-dc44/no-resolved-redirect-to-check-the-wand/check-wand
The motorised carbon fibre floor tool is driven by it's own motor, rather than the machine's airflow. If it isn't rotating, the video attached should help you locate anything which could be jamming the brush bar. Make sure you remove any threads or hair from around the brush bar carefully using scissors, taking care to avoid causing any damage to the bristles.
I'm confident this will resolve the issue, but if you would like some further help you can reach the Dyson customer Helpline directly by calling us on 0800 298 0298 (UK), or 1-866-693-9766 (US).
Best wishes,
Jack - Dyson Online Customer Support
http://www.dyson.com

Jun 09, 2013 | Dyson DC44 Animal Cordless Vacuum Handheld...

1 Answer

Brush on dyson dc05 wont spin


Hi there, it's Jack at Dyson.
I'm sorry to hear you're having difficulty with your DC05. If the brush bar isn't rotating correctly this could be due to a blockage, or because the filter needs a wash. To locate and clear any obstructions please follow the steps shown in our Support guide:

http://www.dyson.co.uk/support/dc05/dc05-plus-turbobrush/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/no1/next/check-the-wand-handle

The filter needs to be washed at least once every 3-6 months, as shown in the video below. Use cold water without detergent, and allow at least 12 hours for the filter to dry completely before replacing it.
This should resolve the issue, but if you find the brush bar is still stalling after you've run through these checks please get in touch with us directly so we can help further. You can reach our freephone UK customer Helpline on 0800 298 0298 from 7am-10pm daily.
Best wishes,
JackDyson Online Customer Supporthttp://www.dyson.com

Feb 15, 2013 | Dyson DC05 Cylinder Bagless Canister...

1 Answer

This vacuum is not picking up anymore when used as an upright, however it does still work very well when using the hose and attachments, I have looked at the vacuum but I cannot figure out where the clog...


Is the brush rotating?
Have you turned it over, taken off the bottom plate and cleaned it out?
Is the belt in good shape or does it no longer rotate the brush?
Is it on the proper floor/carpet setting for the surface you are cleaning?

Try these as they usually repair most vacuum issues of this type.

Apr 15, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

5 Answers

Dyson DC25 rotating brush doesnt work


There is a reset button on the side of the brush bar head. Press it.

Jul 11, 2010 | Dyson DC25 All Floors Bagless Upright...

1 Answer

The rotating brush is not moving.


is the dyson brush belt-driven like most other vaccuums? broken brush belts usually cause that. they are easily replaced at most dept stoes or vac stores.

Apr 26, 2010 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

I have a dyson hoover. up to last week it worked fine. now it will not hoover up bits!!! i have to keep taking the long attahcment off and using that instead which is not ideal!! hubby has checked...


Check the inspection air tubes on the Dyson - you don't say what model this is - and each model does have air inspection tubes but can be different to each model - which can usually clog up with dirt/debris thus making the machine difficult to pick up. Certainly sounds like there is some kind of clog between the main dust channel from the sole plate/floor head where the roller brush is.

Nov 08, 2008 | Hoover Vacuums

2 Answers

Dyson DC07 Original won't pick up at base


Hi,

Lie machine on its side pull back handle as if vacuuming & switch on (KEEP YOUR FINGERS & ANY LOOSE CLOTHING CLEAR OF BRUSH ROLLER)

Brush should spin if it doesnt ensure clutch control knob on side of machine is in drive position if it isnt rotate knob by hand to drive brush should now spin.

If it doesnt & your machine has A clutch either clutch will need replacing or belts will need replacing.

Manuals are available to replace belts & remove the clutch from this site http://dysonmanuals.llc.nu/index.htm

Apr 28, 2008 | Dyson DC07 Bagless Upright Cyclonic Vacuum

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