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ITunes Purchases I bought several iTunes, back then, now Ican't access them. Each one has an exclamation mark next to each purchase, meaning there's something wrong. I select it to play then "____(name of song) could not be found, would you like to locate it?" Then I look for it, it's not there; But my receipt shows that I bought it. What do I need to do?

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All you need to do is log in to the iTunes music store to authorize your purchases.

Posted on May 13, 2008

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How do I back up (to i.my purchased apps , including book purchases, from my I Pad


If you only want to backup your purchased files, the following steps will show you how to do it.
1. Open iTunes and connect your iPad to your computer.
2. Click File > Devices > Transfer Purchases. Then wait for the transfer to finish. If you're using Windows computer, hold down the Control and B keys.
back-up-purchased-apps-including-oxaxc0rwhkhzilrwacqreyis-4-0.jpg http://www.leawo.org/tutorial/how-to-backup-ipad-without-itunes.html

Nov 12, 2016 | Tablets & eReaders

2 Answers

Purchased and downloaded nba2k game for ipod touch and it wont work at all


  1. Launch iTunes on either your Mac or PC.
  2. Click on the iTunes Store button if you aren't already in it. itunes_refund_1.jpeg
  3. Now click on your email address and enter your password. If you aren't signed in at all, you'll see a general sign in option. itunes_refund_2.jpeg
  4. Once you've signed into your account, click on See All under the Purchase History section.itunes_refund_4.jpeg?itok=cpacaasg
  5. Here you'll see lists of different iTunes invoices. Find the invoice that contains the item in question and click on it. itunes_refund_5.jpeg?itok=-rt_xl-z
  6. Click on the button labeled Report a Problem. itunes_refund_6.jpeg?itok=noq60ivw
  7. Next you'll be taken to another screen that shows the same batch of apps in that invoice. Click on the Report a Problem option next to the specific app purchase in question.itunes_refund_7.jpeg?itok=rgxfwnxq
  8. You'll now be routed out of iTunes and to iTunes Support on the web. Simply sign in to your Apple ID that you use for iTunes purchases one more time. itunes_refund_8.jpeg?itok=4pog9a8g
  9. Here you'll see another detailed list of apps that you've recently purchased within the past 90 days. Click on Report a Problem one more time next to the app you're trying to get a refund for. itunes_refund_9.jpeg?itok=fytopy3d
  10. From the dropdown, select the reason you'd like a refund. There are several options from you not authorizing the purchase to accident purchases. Put any other pertinent information into the text box and hit Submit.itunes_refund_10.jpeg?itok=oeqkrmmo
That's all there is to it. You should receive a confirmation email from iTunes Support that they have received your request. You'll receive a follow up response with Apple's decision on a refund within a short period of time.

Mar 30, 2014 | Computers & Internet

1 Answer

How do i contact i tunes


Visit
Welcome to Apple Support . Scroll down and click on "Contact us". Click the blue "Get Started" button. Click on "iTunes" then "iTunes Store". Choose your reason for contacting them. Most common is "Purchases, Billing, & Redemption". If your sub-topic is not listed, click on "The topic is not listed". In the entry field, briefly explain the issue you are having. Try to be descriptive. Then click "Continue". The next page always has an option for email. If chat is open & available that option will appear there as well. This gives you access to the people at Apple with the ability to handle iTunes Store account and purchasing issues. You will not find someone on the phone with direct access to your iTunes Store account.

Mar 16, 2014 | Apple iTunes

1 Answer

Need to delete an itunes account


Whether you want to stop yourself or your child from constantly downloading songs, television shows, movies or audiobooks through an iTunes account, you may want to disable it to prevent future downloads.

Consider these methods to cancel an iTunes account or hinder its future use.
Contact Apple customer service by sending an email through the Contact Us link at the bottom of the Apple.com iTunes support page.

Let them know you want to cancel an iTunes account and they'll contact you for further information.

However, note that if you choose this option, it may also hinder your ability to access the purchases you've previously made, particularly on computers that weren't authorized before you cancelled the account.


Try to cancel an iTunes account by eliminating the ability to access it on your computer. Log into iTunes and pull down the Store menu.

Click Deauthorize Computer and enter your iTunes account password to disable the use of iTunes on your computer.

Disable the credit card option without having to cancel an iTunes account if you just want to temporarily stop charging purchases or prevent someone with access to your computer and password to download songs or videos.

Just access the Account Information page, click Edit Credit Card and choose "None" and "Done" to remove your card number.

Consider simply changing your password frequently if you'd rather not cancel an iTunes account completely, but want to lock someone else out from making purchases on your credit card.

Since you'll be creating new passwords often, however, be sure to write it down (somewhere where only you will see it) so you won't forget.

Nov 27, 2013 | Computers & Internet

1 Answer

Unable to get music from my ipod to my pc


If you bought all the music from iTunes store, once you plug in your iPod to computer, iTunes will ask you 'transfer purchases' or not. And then you can copy the purchased music from your iPod to iTunes.
This way is not work for the CD ripped music and website download music. But you can follow this step by step guide to transfer all the music from iPod to iTunes, including the non-purchases songs. It's easy to understand and works pretty well for my iPod.
http://www.ipod-transfer-copy.com/how-to-transfer-music-from-ipod-to-computer-itunes.html

Aug 22, 2013 | Audio Players & Recorders

1 Answer

How do i sync my ipad with my macbook pro?


You can choose iTunes to sync iPad with your Mac, but you should be careful when you are using iTunes to sync iPad. iTunes is not simply backup or transfer software, and it doesn't allow you to transfer non-purchases. So you only have authority to sync purchased items, including apps, music, movies and so on to your Mac or iTunes library. Check out the following steps.

  1. Authorize your new computer to use your Apple ID. Install iTunes on your new computer and then Authorize it in the Store tab.This is the email address you use to sign into iTunes (and probably anything else Apple-related). If you don't know it offhand, you can just check the computer you're currently syncing with. If you go into the iTunes Store it should appear in the upper-right corner. Once you know it, go to the new computer you want to sync with and locate the Store menu. From there, choose "Authorize This Computer". (In the event you've switched Apple IDs and made purchases with more than one, you'll need to perform this authorization for every account.)
  2. Back Up Your iPhone. Just in case anything goes wrong when you are syncing, back up your iPhone, so that if all else fails, you'll be able to restore it to the way it is right now. To do this, connect your iPhone to your computer with its USB cable and open iTunes, Click "File > Device > Back up".
  3. Transfer Purchases from your iPhone. Now you'll want to transfer all of your iTunes purchases (including free apps, paid apps, songs, books and movies) from your iPhone to your new computer. To do this, right-click (CTRL-click on a Mac) your iPhone within iTunes and choose Transfer Purchases. Or click "File > Devices > Transfer Purchases from my iPhone". Then iTunes will start syncing the purchased items to the library.
http://www.leawo.org/tutorial/how-to-sync-iphone-to-new-computer.html

Sep 13, 2012 | Apple iPad 32 GB WiFi Tablet PC

1 Answer

All of the songs i bought from itunes on my ipod touch have the same album art as the first song I bought. I bought them directly on my ipod touch, so they are not on my computer. Any help fixing this?


try transferring purchases to itunes. just plug your ipod in to the computer. open itunes and then right click on the ipod and hit transfer purchases.

Feb 05, 2011 | Apple iPhone Apps

1 Answer

Computer and ipod


The exclamation mark next to a title in iTunes means that iTunes cannot locate the song associated with that title (original file cannot be found). The cause for this is an incorrect setting of iTunes preferences when copying iPod songs.
Before copying your iPod songs, setup your iTunes preferences as follows
  • Open iTunes preferences (in the Edit menu)
  • Select the Advanced tab.
  • Make sure the box next to "Copy files to iTunes Music folder when adding to library" is checked.
  • Click OK.
Then use a program like TouchCopy to copy your iPod music to iTunes. You can download TouchCopy from here
http://www.wideanglesoftware.com/touchcopy/



Mar 13, 2010 | Apple iPod classic MP3 Player

1 Answer

Purchasing Ringtones for iPhone 3G


Once you have the application downloaded to your computer, you have to sync it to your phone.
Plug your phone into itunes, when it shows up on the left hand side underneath devices. select the iphone there. This will bring you to your summary tab.
In the middle near the top you will see different tabs including Summary, info, ringtones, music, etc...
Go to your applications tab. If all of your applications do not show up in that list, go to file in the upper left hand corner and click "transfer purchases from iphone".
If all of your applications appear in that tab. Put a check mark next to sync applications and select all applications.
Click apply in the lower left hand corner and this will sync the application to your iphone. Access the application to download the ringtones.

Sep 29, 2009 | Cell Phones

1 Answer

Can i get back my purchased songs?


As restrictive as the iTunes music store is, there is a secret policy in place that will allow you to re-download your entire purchase history in case anything happens to you music collection.
In the event this happens, simply email Apple’s iTunes support group and after a few days you will get the response:
In the event that a customers entire music library is lost, the iTunes Music Store does re-grant the purchases history. Please keep in mind that Apple does not offer protection against the loss of purchases, so this is a one-time exception.
I can verify this is true as well.

Nov 14, 2007 | Apple iPod nano

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