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It could be a simple as the phone has call forwarding to another extension set up on it or the direct line could also be programmed on the other set. Does the screen on the non- ringing m7208 display "forward to:xxx" or does it display the current day and time?
Programming is done on M7310, M7324 and T7316 sets.
To set up ringing you need to enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344. The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming. At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you wish to program ringing on. Press the show key (top right arrow) The display should sat LINE ACCESS Press the show key (top right arrow) . The display should say LINE ASSIGNMENT. Press the show key (top right arrow) . The display ask for a line number. press list The display should sat line 001: appear only press CHNG til it says appear &ring. press next key (lower right arrow) The display should say line 002: appear only Repeat same procedure as line 001 til all available lines are done press the release key when finished