Question about Kenmore 24032\24036 Top Load Washer
We have a Kenmore Elite, heavy duty, top load, quiet pak III. It's about 7 years old. I was washing some clothes and I went to check after about 20 minutes and it was off. I opened the lid and the clothes were still sitting in there with water. I could tell it got as far as the rinse cycle because the softner had already been dispensed and was in the water with the clothes. But the dial was on OFF. I tried to pull the knob and restart it (several times) but it just went "click" and kind of a buzzing sound like it was trying to do something. The water won't drain and it doesn't spin or agitate. Also when we change the load size it starts adding more water. But that is the only thing it can do right now. What could be wrong?
If your washer fills and does not agitate or spin, it could be a simple lid switch problem. That's also probably the reason why it won't drain, either. Switching load sizes activates the pressure switch, which controls the level of the water in the tub (this is normal).
Locate the lid switch. It should be located on the right-hand side of the tub rim. There's a small hole in the rim where a small peg (called a lid strike) inserts from the washer lid to activate the switch. Check to see if the lid strike is not broken off. If the lid strike is still attached, open and close the lid to see if you can hear the switch "clicking". If no clicking noise is heard, take a small screwdriver and push it down through the opening to see if you can activate the switch (leave the timer knob pulled out when you do this to see if the washer starts). Double check the mounting screws to ensure they are tight. Sometimes the screws will come loose and the switch will not make contact with the lid strike.
Now some washers have the lid switch located on the left-hand side UNDER the washer rim by the lid hinge. This type of switch is activated by a rod on the lid hinge and fits into an opening in switch. Usually, this type of switch only requires an adjustment of the rod to correct any problems.
Please post back with your model number, so I can make sure what type of switch you have.
If you diagnose the problem and need to replace the lid switch, just click on the link below for complete step-by-step instructions.
I hope you find this information helpful. Let me know if you have further questions.
PS You do not have to drain the washer to replace the switch. If you need to drain it, however, post back and I can tell you how to bypass the lid switch to get the washer running to drain.
Posted on May 13, 2008
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