Question about Belkin (F5D9230-4) Wireless Router (F5D92304)

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Virgin broadband to laptop

Just had Virgin install a modem broadband in the house, I am unable to connect to the Virgin setup screen.
I can ping sites like bbc ok and the virgin dhcp has issued me an ip address as seen in local area connection/status.
I tried the Virgin help(less) line. No use at all.

Any ideas gratefully received

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  • 441 Answers

Try setting a static IP on your computer with the DNS provided by the modem- to set this up contact Virgin and have them help you setup a static IP(or if you know how to set static IP on the computer use the same IP information you getting from the DHCP).

Posted on May 13, 2008

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Had new virgin media box fitted today and a new modem.. Now my laptop will only work connected with wire to the modem. The Virgin tech said they could see my Belkin wireless router when this is plugged in...


Insert the CD into your computer. The Setup Assistant will automatically appear on your computer’s screen within 15 seconds. Click on “Go” to run the Setup Assistant. Follow the instructions there.
Check the lights if its not stable reset it..





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I have a modem supplied by virgin media can i


Well, Virgin Media provides Cable Internet connection and with those connections you can not use this ADSL modem. If you have internet services from Virgin.net then only you will be able to use this modem with them. This modem will not work with Virgin Media connection.


Hope this answers your query.

Regards


Anand

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One PC will not connect to Router and therefore Internet.


Sounds to me like the problem is related to the PC hardware. Please check the following in your PC:

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Sep 21, 2009 | Belkin (F5D5231-4) Router

1 Answer

Laptop finding router but no internet connection


If you can connect directly to your virgin Media Broadband and get internet then your laptop and broadband router is fine.

The wireless router appears not to have a DNS entry and you will need to add that manually.

I suggest that you connect directly to the Broadband modem, be sure you can get onto the internet. Once you have confirmed you can get onto the internet you need to get the dns information from your Broadband modem for later.

once connected directly to the broadband modem, click start>run> then type "CMD" then click open. you will get a prompt type the following and record the DNS Server ip addresses.

"ipconfig /all" then hit enter
this will display your ipaddress information but mostly you need the DNS server ip addresses.

once you have recorded them rerun the install, but this time instead of at the end of the install where it shows the Wireless router information you can modify or change it and add the DNS server entries.

Also by default most wireless routers ip address is 192.168.1.1 and you can type that from a internet explorer and change it from there as well. I believe it's no ID or user name and the password is admin.

Good luck

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Nov 27, 2008 | Trendware TRENDnet TEW-435BRM 802.11g...

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Cannot finish connecting


Hi fozzy211 - Please don't rate this 'til were finished. You've got two things going on. You said it's telling you to check the cables and then you say it's saying the router isn't from Verizon. Is it both? Are the cables hooked up correctly to your knowledge? We can fool Verizon's system. Let me know if you actually have two problems. For now I would only hook up one pc via wired until it's working. I'll await your response. Thanks.

Jeff

Jun 04, 2008 | NetGear WGR614 Wireless Router

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