The computer is less than a year old and for some reason will not open to windows. I get an error message that states window has failed and sugguest that a recent hardware or software change might be the cause. This is incorrect because I have not installed a new software of hardware. If further states that files have been damaged or configured incorrectly. It has a button to lauch startup repair but when selected it does not work. Can you give me an idea what should I do?
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HP laptop appear error message during the booting such as wireless 701, coms, keyboard LED blink, shutdown etc. you may try to update newly bios version first. it could be fix:
1) download new version bios at HP support,
2) run its for windows version at laptop windows if laptop booting in windows well
3) run its DOS version at winpe which boot at DVD if laptop could not come in windows itself.
if it is not fix, it is could be SB bridge issue, at most AMD SB+NB bridge.
You need to download the drivers from the Compaq/HP WEB support/download page. Make sure you select your model laptop and the XP or Vista Windows version of the drivers you require and install them. Use this link to download the drivers http://h18000.www1.hp.com/cpq-country/cpq_support.html
This is not a hard drive problem. The reason for the display of the box showing the message is that one or more of your critical system processes got stopped somehow. Your system files may have got corrupted and may be as a result of that your computer is behaving weird. I too had the same experience. Try reinstalling the Operating System. It sure did work for me.
You MUST use the installation bootup disk to install windows it is the only way........... NOT THE RECOVERY DISK this is a MUST. Allow it to go through the motion of installing Windows until it cannot go any further. Then press the "R" key for the console. When in the DOS screen TYPE ... chkdsk /p Windows will repair itself and then you will recover all your data it should be back to normal.