I live in NJ and have a Starlogic LCD Computer Monitor which is under warranty and the screen is freezing and turning black. I tried to return it to the store, but they said that the store warranty has expired and their not responsible for it. Do you know the Starlogics address or a service center that I can take it to.
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Re: Starlogic LCD Computer Monitor
I can't find a website for StarLogic anywhere, so either they have gone out of business (not likely as there should be some reference to them somewhere) or they are imported from a foreign manufacturer and rebranded with the StarLogic name.
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To determine if the video card or the LCD screen is faulty, connect an external monitor to your laptop, power up the external monitor first the boot up your laptop. The video data will automatically divert to the external monitor. If the image on the external monitor is normal the the fault is in the LCD screen. Either way, I suggest you return your laptop to the supplier because it should be still under warranty. If you try to fix it yourself you could void your warranty.
larry946, Sorry guy... Your power supply is not OK!!! I'm talking about the one inside the lcd monitor!! It seems as if it is detecting a "FAULT CONDITION" and then proceeds to go into "partial" or "full" shutdown mode, trying to avert a catastrophic, nonrecoverable failure. e.g. sparks smoke, fire. Partial = black screen with data still visible when flashlight held 1 inch from screen. Full = black and blank screen. What will you do now? The only good thing you told me was "WORKS GREAT FOR A FEW SECONDS" !!! That makes it a good CANDIDATE for a low cost repair if you do a DIY fix. If StarLogic warranty has expired and they don't have a "cash+old unit" swapout program for a refurbed unit, you will need to explore all your other options. Read thru my FIXYA profile and you will soon discover that your StarLogic unit is no different than any other CCFL backlit LCD monitor. Follow the links to the other websites you find in the profile to help you make the decision to DIY or contract out (more$$) the needed repair to your unit. READING is free!!! So do a lot of reading, and you will be better informed and not subject to getting ripped-off for $90 when it should have been only $25 to $45!!! Good luck with the repair! 12fixlouie or old aka louie12fix
This is probably a back light problem. Take a bright flashlight and while the monitor is on, point it at the LCD and try different angles, etc. If you can see an image, it is the back light, probably the back light voltage converter unit in the lcd. It could also be the back light bulbs.
If you don't see an image with the flash light, then it could be the main logic board.
You're monitor is dying and you need a replacement (Starlogic brand is notorious for dying early and giving poor performance)
You're graphics card is going out. If you have an extra monitor laying around, take out the Starlogic one and plug in the other to see if the same results occur, if not, it's the Starlogic monitor, if the problem still persists, you need a new graphics card or need to update your current drivers.