Question about General Electric WCVH6800J Front Load Washer

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Washed a big long pillow and left the house. The washer probably went off balance, but now it leaks from the lower front right hand side. What do I do?

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Front right would most likely be the discharge pump. Here's a diagram:


Washed a big long pillow and left the house. The - chris_in_ma_6.jpg
Sounds like you could have a pump problem or a loose hose. First, go ahead and clean the drain pump filter (as per instructions in the Use & Care Manual). Screw it back in tightly to see if that resolves the issue.

If not, check this posting for how to run a diagnostic test: http://www.fixya.com/support/t9576766-found_small_part

Test T02 will show you the most recently encountered codes. At the bottom of that posting is a link to the code definitions with problem resolutions: http://www.fixya.com/support/t9556917-ge_model_wcvh6800j_error_code_04

If you don't get any error codes and all tests run correctly, open the front access panel and see if you can figure out where the leak is originating from (To remove the panel: undo three screws and lift from the bottom).
Please post back once you either have codes or have located the leak source...then we can troubleshoot more.

Posted on Jul 28, 2011

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Washer leaks


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You probably have a clogged filter. It's a pretty easy fix, but can be tough to turn filter cap.

Project will take about a half hour, Tools needed 5/16' or 1/4" nut driver, or socket with extension. Flashlight, door stop or small piece of wood. Low profile tupperware container and a small trash can that can hold water. A bath size towel.

Step one: Remove the panel under the washer door, with a 5/16" or1/4" nut driver or socket driver with extention. There are three screws to remove them cover comes off.
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Step three: Once cap is removed, you will see a basket, pull it out and clean it out, You may find a sock, lint, paper or change, something that is causing you troubles in there.

Step Four: Wipe out, and re-assemble. replace basket, screw cap back into place, secure snugly. Then Replace cover, It is helpful to have a small piece of wood, door stop small book to wedge slightly under the panel as you re-install the screws. Also, a flashlight to help you see the holes for alignment is nice.

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On Your washer to locate a leak, remove the front panel first. Should be two clips at the bottom of front panel, use a putty knife to pry them down while pulling lower of front panel forward (older models used two screws right through front panel on left and right sides). After getting both lower clips loose, pull bottom of front panel forward to remove from top.
Set front panel aside and then use a 3/8" socket or nut-driver to remove two screws (one each) in the front right and left corners that secure the top to the side panels of the washer (inside in front corners going upwards). After screws are removed slide machine away from the wall about 8-10" and lift front of top up. Will pivot up like the hood on a car. This will allow you to examine machine for leaks.
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Leaks are probably going to come from one of 4 places:
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  2. Water connectors: left rear of machine
  3. Soap drawer: water running down front of machine from the upper left-hand side
  4. Discharge pump and hoses: Right side.
Rear right would probably indicate a discharge hose leak. Front right would most likely be the discharge pump and/or connectors to it. Here's a diagram:


chris_in_ma_6.jpg
If you don't see any of the easily visible leaks (door, soap dispenser, connectors), try to
pop off the front access panel by removing the 3 bottom screws. Once removed try to determine where the leak is originating from...then we can troubleshoot more. If you find this advice helpful, please don't forget to rate me -- trying to get my Guru level so I can offer premium support

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