Question about Dell Dimension 5100 (D51L1) PC Desktop

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CD/rw won't play or record how do I fix it? Dell Dim 5100

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  • 5,096 Answers

First check the device manager and see if there is a yellow triangle with an exclamation point or red x for the CD drive. (Control Panel > Hardware > Device Manager, slight variation with OS version.) Try to update the driver (see Dell.com for downloads). http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=DIMENSION%205100&os=WW1&osl=en&catid=&impid

Next check if the ribbon cable came loose from the motherboard or the CD drive (open the case). Try cleaning the unit with a disc cleaner (if the unit will spin the disc).

Optical drives are fairly cheap (~$20 for OEM internal DVD R/W drives) so you are better off just replacing the drive (assuming you do not want to upgrade to an internal Blu-ray drive). The current drive is IDE so you may want to stick with that (the motherboard only has 2 SATA connectors). To remove the old drive, unplug the computer, disconnect all cables, remove the side and front panel. Disconnect the power and data cables. Hold down the sliding plate lever (push toward the bottom of the computer) and slide the drive forward. Put the screws in the new drive and slide it into the space. Plug in the data and power cables, close up the computer and turn it on. The cables should only fit one way.

I hope this helps.

Cindy Wells

Posted on Sep 06, 2010

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1e044a7.png

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CD-ROM


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