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Code:5,145,55 I cannot scan wirelessly - Canon Office Equipment & Supplies

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  • Lisa Randle
    Lisa Randle May 06, 2012

    I believe Canon stated this is a problem with Windows 7. But I did find this fix...
    Can you check and see if the scanner work with "Windows Fax and Scan"?:
    Start > type Windows Fax and Scan in the "Search programs and files box" and press "Enter" > New Scan

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Installed for USB, need to install for wifi.

Solution:

- Uninstall drivers and utilities
- connect device via wifi to router (should still be)
- install again. Choose in step 10 of installation process option wireless connection.

should work now.

Posted on Oct 10, 2010

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Posted on Jan 02, 2017

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Hi, several things i would be asking
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the first is the error code will determine where the fault lies.. if in the 5000 range.. its a hardware problem and would need to be repaired by a service center or repairer.
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I was using wireless router and receive exactly the same error code as above.
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