Question about Lexmark X7350 All-In-One InkJet Printer

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Can't recieve fax

I can dial out on my machine but cannot recieve faxs. Person sending me the fax gets a busy signal or message thats say my number is unavailable, How do I correct problem

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  • skpovero Aug 24, 2008

    i have the same problem. my fax seems to work intermittently. sometimes they come thru, sometimes they don't.

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Hello jimb 1
check the faq on here see if any guide Customer Support


riz.

Posted on May 13, 2008

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1 Answer

I have a Brother fax machine. When I dial a number to send a fax, there is a noise on the speaker in addition to the fax dialing and it defaults into a busy signal. What should I do?


The number u are dialing is either busy or someting is wrong with the phone line thus not connecting to the other party. The fax set up may be confiqurated wronlgy.

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When trying to fax, iam getting a fast busy signal, this problem just strated


This could be related to the fax machine, but more than likely it's a phone line issue. Try sending a fax manually by using the fax machine's speaker or "on-hook", then manually dial the number. Listen carefully as the machine dials and make sure it's even dialing out. Do not hit start until you hear the other fax machine pick up. If the "fast" busy signal occurs before dialing is complete or right after, have your phone line checked.

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Check the fax line with a regular phone and dial a fax number to listen for fax tones.

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You have to get your phone line checked out .

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Hello. Please make sure your telephone line is plugged into the correct outlet.

Most fax machines typically allow you to plug the line (the cord that goes from the fax machine to the wall jack) and and a telephone (the telephone connects to the fax machine).

In order to fax correctly, you must plug the line into the jack with a block (looks like a 'T') marked on it. Do not plug the line into the jack marked with a phone hand set marked on it.

http://gdlp01.c-wss.com/gds/0900002546/PIXMA_MP780_750_Easy_Setup_Instructions_EN.pdf

This shoulds in detail how to connect the line properly. For this printer the line cord must be plugged into the jack labelled "L"

http://gdlp01.c-wss.com/gds/0900002542/PIXMA_MP750_780_Quick_Start_Guide_EN.pdf
This will show you how to actually send the fax. On your PDF View select page 42.

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The person you are sending to has a busy phone line.

Call your cell phone from the fax machine to test.

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Recieving faxes
  • Plug a regular, non-digital, phone into the fax's phone line and see if you get a dial tone
    • If you do not have a dial tone, seek support from your telephone service provider
  • Dial the fax number from a phone    
    • Normal circumstance is that you will have the fax machine pick up and make high-pitched noises
    • If the fax does not pick up, put a regular phone on the fax line and see if the regular phone rings when dialed
      • If the phone rings, answer it and see if there is line noise
        • If the line is clear, call the service number listed on your fax
        • If the line is staticy or unclear, call your telephone service provider
      • If the phone does not ring, call your telephone service provider
Sending faxes
  • Attempt to dial the fax number you are trying to send to from another phone.
    • If you hear electronic noises on the line, the other end has a fax machine on the other end
      • Check to see if you can recieve faxes.
    • If the remote fax does not answer, the problem is on the remote side, contact the recipient

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1 Answer

Busy signal on sending and recieving


Did you plug a phone into the phone jack and see if there is a dial tone?
Thats the first place to start.
After that let me know, and I will give you more ideas.
Sounds like a phone line issue

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1 Answer

Fax doesnt send or recieve


pleas close the redial option and other number may be busy or finished

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