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Hello, Im having a problem keeping my hot water heater lit i replaced the thermal couple and vacumed it all out what lse can i try sears also came out but still doesnt stay lit and when it does the flame coesnt look right?

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There is a screen filter on the bottom of the water heater that needs cleaned periodically as well if it is a flamelock system.

Posted on Sep 16, 2010

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Sw6p suburban won't stay lit. My 6 gallon hot water heat on my 2007 camper won't stay lit, I go and light the pilot light and it lights but I turn the gas up and it blows out please help


the thermal couple is likely bad .
when you release does pilot stay lit or only as long as you hold the button .

if it stays lit then the thermal couple is good
if it only blows out as you turn on the heat then its draft issue.

May 09, 2015 | Water Water Heaters

1 Answer

Pilot light keeps going out


pilot light keeps going out! more then likely its the thermal coupling doing this. if bad it shut all gas to heater for a safety measure. just shut power off, then turn gas off and replace it. then you should be ready to go. to relight heater hold down on gas vavle knob in the pilot position, hold down and light it at the coupling where gas comes out. when it is lit, continue to hold down for 60 seconds. release knob very slow. then if its lit, turn to the run position. if flme goes out, wait at least 5 minutes to expel the gas fumes and turn to pilot and try again. good-day !

Mar 31, 2012 | Water Heaters

2 Answers

Pilot light will not stay lit.


More than likely the thermal couple is defective. The thermal couple is a safety device that shuts the gas off if the pilot goes out. If it is defective the pilot light will not stay lit. The thermal couple is the device that the small copper line goes to. It is mounted beside the pilot flame and the flame much touch the TC for it to work. If the flame is not touching the TC bend it until it is in the flame. If it is touching the TC then replace it.

Jul 28, 2011 | Whirlpool Water Heaters

1 Answer

I have a Kenmore Power Miser 12 gas water heater that the pilot light keeps going out. The water heater has been in service for 45 months. The pilot light has a blue flame with some orange flame flares...


check and or replace the thermal coupling. the coupling goes into the main gas control, if the coupling is bad it will shut off gas supply. as a safety measure.

Mar 09, 2011 | Water Heaters

1 Answer

We change the burner for the water heater, it stay li ari=ound 35 minutes, heat the water and after is turning on completely, even the small flame don't stay lit. What we need to do?


you mean it is only staying on for 35 minutes, if this is the case, then readjust or replace thermal coupling, if bad it will not sense the flame or pilot light. it has to be in pilot light flame as to work properly. ( this is for a gas hot water heater). if bad it will shut gas off to heater.

Aug 05, 2010 | Water Heaters

1 Answer

How do i use the reset button to turn the hot water to star heating again?


turn the dial to pilot and push and hold down red button while you light the pilot located inside water heater beside burner, keep holding button down after pilot is lit for about 1 minute. If you let go and pilot goes out repeat above steps and make sure pilot flame is heating up the thermal couple. If that fails replace themal couple.

Oct 24, 2009 | Rheem Water Heaters

1 Answer

The pilot light & will stay lit. untill the burner cycles on/off


MAKE SURE THE BURNER TUBE AND ORIFICES ARE CLEAN. MAKE SURE YOU HAVE THE PROPER LP PRESSURE.

Oct 05, 2009 | RTO Atwood Water Heater - 6 Gal LP

1 Answer

Whirlpool hot water heater serial#0426117756 also know as american hot water heater The pilot light won't stay lit. Please help. I have been without hotwater for two days.


sounds like you need to replace the thermal coupling. This component sends a signal to the gas valve that there is a pilot

Jul 30, 2009 | Water Heaters

1 Answer

I replace my thermal coupling. burner doesn't ignite


is the burner assembly sitting pronperly on it;s cradle,, this will put it at just the right distance for it to ignite,,

Jun 15, 2009 | RTO Atwood Water Heater - 6 Gal LP

1 Answer

Gas water heater burner wont stay lit


This is a major problem with Kenmore power miser 6, 9, and 12's - we purchased a Power Miser 6 in Nov. 2006 and have had 5 service calls in two years - we are on our 6th call now - Go to http://baheyeldin.com/technology-in-society/mistaken-identity-help-with-kenmore-water-heater.html or Complaintsboard.com and you will see multiple complaints on these models. We had Sears out days after we purchased the water heater, and had parts replaced, then more problems in April 2007 - It worked ok until Nov, 2008 and now it has gone out 3 times. We were told it is lint collecting on the screen that sits under the burner (difficult to get to) - we made a vacume attachment out of PCV pipe (like the one the repairman had) and vacumed the screen when the pilot light wouldn't stay lit - that is what they told us was the problem - but this time, the vacuming isn't working - Ash also builds up on the pilot light burner which has to be removed - you can't replace the thermal coupler without replacing the entire burner unit in this model - In short, if you can get your money back and buy a more reliable model, do it! Sears sold us a maintenance agreement after they had come out 3 times ($290), and still we go for 2-5 days without hot water waiting for them to come out and not fix our water heater. They also told us we should build a platform elevated off the floor to increase oxygen and decrease dust - funny our last model was still working at over 10 years and never had an issue in the same location! Sears installed the water heater, and should have installed it on a platform if that was what was needed. Also, there was no warning about having to vacume the screen (UNDER the heater - very difficult) - when we purchased this model or we wouldn't have bought it - Kenmore water heater repair line now tells you to try scrubbing the screen - but who wants to do this every month??? I can't tell you how inconvenient this has been - Looks like there was a class action suit against LOWE's which included the AO Smith water heaters (which is who built the power miser heaters) - no class action suit yet against Kenmore - This has been a nightmare and at the websites I listed, you will see many more such complaints, and some creative solutions...but I doubt any will work for long. Good luck.

Jan 14, 2009 | Water Heaters

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