Question about Broderbund PrintMaster Platinum 15 Full Version for PC (385502)

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I have the printmaster platinum 15. When I try to open it it says. pmv cannot determine configuration. I tried to uninstall it, but it won't let me. Any suggestions?

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  • douglasavon Sep 12, 2010

    This did not work for me. I am trying to remove the PrintMaster Platinum 15 from my computer. When I try to remove the program an InstallShield Wizard comes up as if trying to install rather than remove, but then it asks me if I want to remove the program and all of its components. I click yes to remove, but it doesn't remove.

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I would use REVO Uninstaller to remove it completely from your system, this uninstallation utility works like a charm and completely "nukes" it off the system so to speak, better than the regular uninstaller can even dream of :). Get it for free from:

http://www.revouninstaller.com/revo_uninstaller_free_download.html
Make sure you download the one under FREEWARE, not the one they want you to pay for.
Install that, open it up and find the Print Master on the list, and go to uninstall / remove. Walk through the process and you should be good to go.
If it doesn't work, please let me know Tim

Posted on Sep 12, 2010

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Hi. The "Cannot Determine Configuration" error message is often the result of a corrupt installation.

Following is the recommended solution for this problem:

A. Click on this link

Uninstalling Software: Thoroughly & Safely

then follow the directions in that FAQ

To make sure that all remnants of the program have been removed, it is VERY important to follow ALL directions in that FAQ for searching the hard drive. It is also VERY important to keep in mind that the registry should NOT be edited manually to remove remnants of the program. Instead, the registry should be cleaned ONLY by performing Step #4 in the "Computer Cleanup on WinXP & WinVista" FAQ recommended below.

B. Click on this link

Computer Cleanup on WinXP, WinVista & Win7

then follow the directions in that FAQ for performing a computer cleanup.

To make sure that all problems have been found, it is VERY important to perform ALL 7 steps. It is also very important to NOT perform any procedures that are not recommended in this FAQ.

C. Click on this link

'Clean' Install on Win98/Me/XP/2000/Vista/Win7

Posted on Sep 06, 2010

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You can try version 15 in compatibility mode:

Troubleshoot Compatibility
This can help with some (but not all) programs/drivers:
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http://windows.microsoft.com/en-us/windows7/Make-older-programs-run-in-this-version-of-Windows

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Click START button, lower left corner
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then click on add or remove programs

*see if your product is listed(may be under BRODERBUND or other publisher name)
If it IS listed, uninstall it

Or sometimes the UNINSTALL is included in the CD options:
Insert the cd into the drive
go to my computer
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select "explore"
Look for an Uninstall program

Hope this helps!
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Have a look here.

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melodie roba,
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Delete that flder.
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