Question about Samsung HC-P4363W 43 in. TV/DVD Combo

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DVD player isn't loading and playing properly

The DVD player doesn't load properly, keeps saying no disc when disc is in; I hav to take it out and put in several times before it will play, this often takes 10-12 minutes

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  • willowp May 13, 2008

    Is the lens where you place the DVD? Sorry I'm so dumb!

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Since it will play eventualy, I'd suspect a dirty lens. Open up the unit and carefully clean the lens using a cotton swab and alcohol. Also, try a music CD. If the CD works flawlessly but DVDs still fail occasssionally, the optics are starting to fail and will need to be replaced.
Dan

Posted on May 13, 2008

  • ABRsvcs May 14, 2008

    1) There are no dumb questions. Better to ask than break something.

    2) Yes you need to open up the unit. You may be able to get to the optics with the drawer open. The optics will be where the CD sits in the play position. You should see a small clear lens. If you can reach it with a cotton swab, dampen the swab with alcohol and carefully clean the surface of the lens.



    Report back how you make out.

    Dan

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