Question about Sony Cyber-shot DSC-W50 Digital Camera

2 Answers

When i turn my sonycybershot camera on the lens pops out then it just goes in slowly and comes out again and it just does that about 5 more times before a error message that says "power off and on again" pops up. please help

Posted by on

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 6,831 Answers

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful.

Regards
Andrea

Posted on Sep 06, 2010

  • choozh Jan 11, 2011

    welcome to :======http:// www.findsoso.com====
    Open the wardrobe is not yet found love after another the
    right clothes? So, also waiting for? Immediate action bar!
    Welcome to sure you will find
    what you need. Moreover, the company has a good reputation,
    product quality standards, at reasonable prices. Over the
    years, has been well received by overseas friends for their
    support. Therefore, please rest assured purchase.
    welcome to :======http:// www.findsoso.com ====

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I had to send mine away, it is probably something in the lens mechanism, cost me £50 to repair

Posted on Dec 29, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

When I turn the camera on, the lens come in and


its a problem of your lens guide pin. thats damaged & you face that problem. Just replaced that. Thanks

Mar 27, 2010 | Cameras

1 Answer

Lens goes in and out and error message 'turn


this message comes up if you have dropped your camera. try tapping the device while the message comes up. if that doesn't work then you have to take it to the sony service centre to replace the lens array. it costs about 60$ to replace it.

Jul 31, 2009 | Sony Cyber-shot DSC-W55 Digital Camera

2 Answers

Problem with lens


Holding the camera with one hand, gently tap it against a table or desk with the power on. The lense should retract after a couple of taps and work normally after that. It worked for me and I have seen this solution posted at other sites.

Jul 16, 2009 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Samsung S760 wont turn on properly - beeps twice lens comes out n in, then goes off n beeps again


it may be a lens error. mine does that all the time. make sure you remove the batteries or make sure it can't turn on while it is in a jam packed place like a purse or the case for it because the lens could get jammed. it sounds like that's what your problem is.

May 28, 2009 | Samsung S760 Digital Camera

5 Answers

Beeps three times lens is stuck out and won't come on



Instructions

If your camera is still under warranty, the best thing you can do is to take it to the nearest official Canon repair shop and Canon should fix it for free.

If your camera is out of warranty, or if Canon refuses to repair it for free (happens sometimes if for example they suspect the camera has not been treated properly) you can try some of the methods listed here to repair it yourself. These simple methods have helped a lot of people fix their cameras.

Before trying any of the suggestions, make sure your Canon has fresh batteries and it is in recording mode.

1) Remove the batteries from the camera, wait for a couple of minutes, then put them back in and turn the camera on.

2) Try compressed air. With a fine tip blow off gun and dry compressed air (20 lbs) set the tip between the lens turret and the camera body and turn on the air while moving the tip around the lens. It should remove all dust and sand. Turn the camera on and it should function fine.

3) Another method is to tap the padded USB cover part on a hard surface, for example, a desk. It sounds so simple, but very often in works.

4) Try forcing the camera lens:

Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix. This type of a problem usually occurs if the camera was dropped while the lens was extended.

Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a "click" as it pops back into place. Try powering the camera back on.

If the lens doesn't extend at all or it extends, and then retracts again, do the following. Turn the camera off. Take the camera in one hand and with the other gently take one part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will hear a "click" as it pops back in place. Power the camera on.

Another version of this fix would be to pull and twist on the largest ring of the lens while turning the camera on. Listen for a "click". If at first the focus seems to be off, turn the camera on and off and take lots of pictures, close ups and distance. Focus should slowly start improving.

5) If that doesn't work, there is an online guide for dismantling Canon cameras and fixing the E18 error. (NOTE: Try this only if your camera is no longer under warranty!) It is a great guide with pictures and it can be found here.

There are 2 other guides, one Bulgarian and one Estonian with the take apart procedure for Canon cameras. They are not in english but have a lot of pictures which help with the process.

- Bulgarian guide
- Estonian guide


If you found these E18 repair instructions useful, consider bookmarking this page or posting your experience in the posting area. If you have any ideas for improving the web site, so it can benefit more people, feel free to share them with us

Jul 16, 2008 | Samsung Digimax S500 Digital Camera

1 Answer

Camera


It a lens misalignment try tapping the lens gently in an opposite direction the camera dropped on and that should pop the gear back into place

May 12, 2008 | Sony Cyber-shot DSC-W70 Digital Camera

3 Answers

Samsung NV10 heeelp!Pleeease


The lens is jammed.
This is a result of damage to the gear in the motor asssembly.
The gear teeth have been broken off & as a result the gears that drive the opening& closing of the barrel dont mesh together resulting in the jam and your 4 beeps!!

Jan 24, 2008 | Samsung NV10 Digital Camera

1 Answer

My Cyber shot is not working :(


try this! i did and now it works!!

easy! charge the battery.With power off,whack the base of the camera against the palm1.gif of your hand four or five times.wait five minutes,turn camera on and whack the side of the camera nearest the lens against the palm of your hand.then whack the base again and the lens should pop out.Worked for me!!!

Nov 30, 2007 | Sony Cyber-Shot DSC-S40 Digital Camera

Not finding what you are looking for?
Sony Cyber-shot DSC-W50 Digital Camera Logo

Related Topics:

565 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Cameras Experts

kakima

Level 3 Expert

102366 Answers

james laughton
james laughton

Level 3 Expert

2123 Answers

JonSnell Electronic
JonSnell Electronic

Level 3 Expert

21456 Answers

Are you a Sony Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...