Question about Xerox 8200/DP Thermal Printer

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My printer only jams when printing multiple pages

When I print more than one page the printer seems to lock and then report an exit jam error the paper is not jammed it just stops an locks.

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  • alecwisch Feb 17, 2009

    When printing multiple copies or duplex the printer stops the red light comes on and it reports a jam when there is none.  You must push the cancel button and a little while later the green light comes on.  If you do not cancel the job about a minute later the machine will print the same page again, and after that it will keep printing the same page every several minutes with the light turning red.  I've replaced the pick roller but that did not solve the problem.

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Is there a specific code you are getting when the machine stops?
It can be a few things, one would be a 3 letter number code, the other a 8 digit number listed as xx,xxx.xxx.
That would help greatly in determining your problem.

Posted on May 13, 2008

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2. Remove all jammed paper. Check the paper tray first. Look closely at the paper rollers nearest where the paper exits the printer; this is a common source of jams. If you’re trying to print labels, they will often jam just before exiting the printer.
3. Try to print a test page. Does the printer still jam? If you can find no source of the jamming, check the printer's message display window and refer to your user’s manual to look up the printer error code.

OR=

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2. Remove all jammed paper. Check the paper tray first. Look closely at the paper rollers nearest where the paper exits the printer; this is a common source of jams. If you’re trying to print labels, they will often jam just before exiting the printer.
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Lock down


Is sounds like your exit sensor actuator has been knocked off. It's not seeing the paper hitting the exit sensor and shutting down.

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