Question about Frigidaire 20.6 cu. ft. / 583 liter Upright Freezer FFU2124D

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My freezer's temperature alarm is on, and it is about 38 degrees inside the door. It seals fine as far as I can tell.

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  • craig_and212 Sep 06, 2010

    Thanks greyray. The motor is running, but I am not proficient with elec. at all. I found a buildup of ice on the floor of the freezer. The drain hole in the back was frozen over. Itook everything out and defrosted it, and turned it back on. I'm not sure if that was the problem or not. time will tell.

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Is the motor running?
If not the problem is most likely the thermostat.
If you are proficient with electricity, you could try bridge it and see if that works. If so, you have located the problem.

Posted on Sep 06, 2010

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1 Answer

Upright freezer door was left ajar. The alarm keeps sounding, can you tell me where the reset button is located.


Hello Deena;

My name is Peter. I am a retired field service refrigeration technician.

There is no reset for the alarm. The alarm goes off when you are not maintaining temperature.

During the time the door was ajar, warm air got into the freezer either icing up and locking the cooling fan or forming a block of ice on the cooling coils (Restricting cooling air flow.)

The best thing you can do, unless you want a $300.00 plus service call to defrost everything, is to turn power off to the freezer. Open the freezer door. Have plenty of old towels to soak up the water in the bottom of the freezer as it defrost.

You did not provide a model number which is located on the inside wall of the freezer. Every 8-10 hours your freezer will completely shout down for 20-30 minutes where only the light works and the defrost heater turns on. The ice build up is too much for the defrost heater to handle.

In some freezers the defrost mode is in the control board, in others it is a separate component that you can repeat trip using a flat head screw drive.

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