We recently purchased a new computer, which comes with Windows Vista. We have an up-to-date Windows Media Player also. The camera played perfectly when we had XP but now all video comes without audio. We have definately checked that audio is switched on, the microphone uncovered etc... we're stuck!
Are there any solutions please?
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Re: No audio upon playback on the PC
Ive been talking about vista for a while
vista is in its infancy stages right now some hardware and software does not work with vista makin it imposible to work with
this is something windows is working on
i dont know how long it will take but theres alot of non compliant vista software and hardware there working on right now to be compliant with there Os system this is a patience process
what i tell people is that if windows update hasnt made an update for it they will its just matter of time before they get to all products
i hope this helped some im waiting a year for my vista to come out that way i know most of bugs are worked out
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Is there an external speaker? Download the video to a computer and see if you get audio by playing the video in Windows Media Player or VLC Player. If still no audio, it may be the camera is malfuctioning.
What the hell. I am having this exact problem. Has anyone gotten an answer yet? Maybe I'm gonna try turning off audio just to see if video will show up. Please email me if somebody gets a answer email@example.com. If I don't get this figured out. I will throw my HP laptop, PC, and printer in the trash. I will also tell everybody I know not to waste their money on a product that gets no support.
We had the same issue - audio but no video on playback on a Win XP pc on both Windows Media Player and Media Player Classic. At some stage it suddenly stopped working - I suspect a Windows update? I've found video plays back correctly with the VLC player: http://www.videolan.org/vlc/ I've raised a support call with HP regarding this issue.
There should be no difference in the performance on the camera and the opperating system you use. My suggestion would be to go on to casio's website and see if there are any software/firmware upgrades available for the EX-S600. To avoid this problem in the future you may want to bypass casio's software and just use the camera as a removable drive. To do this you would connect the camera as you normally do, press the usb button, and then in windows go to 'computer', formerly 'my computer' in xp, and under 'devices with removable storage' the camera should come up. just click and drag the images/folders you want onto your computer to transfer the images.
Odds are it is the media player.
Most often with digital video, frames will drop but the software will make sure the audio isn't lost. There is a lot mmore data transfer with video than audio. The dropped frames will result in a "jerky" video playback. We humans can compensate for lost frames - in fact a lot of video on the web used to play at maximum 15 frames per second. But we don't like it when the sound is lost. What would it sound like if we only heard half the audio? We would shut it down fast.
The computer has to deal with software talking to hardware. The hardware has to re-draw every frame for you on your monitor, but it has to wait for the data to be sent and the software has to deal with that. And this will be more evident the older your computer is.
Hope this helps.