Question about Canon PowerShot A85 Digital Camera

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Lately, all pictures are fuzzy and have a reddish tinge to them.

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  • Canon Master
  • 4,738 Answers

This sounds like it might be a defective CCD imager, and is a known defect for your particular model camera.. If so, Canon should fix this for you for free if you live in the US, Canada, and a select few other countries. If you live outside the US, contact Canon support for your country to see if they'll still honor the advisory (some still will, especially if you stress you knowledge that this is a known defect of the camera). They may also include free shipping both ways (free shipping varies with countries). This is regardless of your camera's warranty status. Please see this link for more info.

Affected cameras with this problem include: A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S400, S410, S500, SD100, SD110, IXUS V2/V3/300/400/430/500/II/IIs, IXY Digital 200a/300a/320/400/450/500/30/30a

Posted on Sep 06, 2010

Testimonial: "Thank you for your support. We will definitely take your advice. We appreciate your time."

  • mdjbfarrell Sep 30, 2010

    Let me just say...Thank you for basically giving me a new camera!!! Your advice was spot-on. I did exactly as you suggested...I called them, and explained. I sent the camera to them. They paid postage. They kept in touch with me via email. They told me what was wrong, and that it would be fixed for free. A week or so later, they sent ithe camera back to me safe and sound. It works perfectly. So BIG thanks to you for taking the time to help a stranger. I'll be sure to pass the gesture along!!

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