I think the blue screen you are reffering to is the blue screen of death. This happens when a serious failure occurs. Your OS's system files may have got corrupted and that would be the reason for this. Try reinstalling Windows. If the problem persists, get your Ram memory checked by a technician.
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For Enterprise products please go to Hewlett Packard Enterprise. .... Perform a hard reset of your notebook computer before you try any other troubleshooting steps. ... Ifyour computer is not listed below, refer to the User Guide for your specific model for the proper .... Remove the AC adapter and boot on battery power only.
try doing a system restore on it.. more than likely you have a virus that is turning the backlight down to reduce visibility on the screen. definelty disconnect from your network while doing this... alot of times hackers will do this so you wont be able to see them navigating through your files..
there is something wrong with the video driver or the monitor...If the screen shows something like the devices when it boots up...and only goes blak when it logs to windows...I mean if you see all on the screen until you get to the windows logo..this is a operating system error ..a driver seting or crash...so ...just reinstall it ..or repair the operation system ..cause if it is a setting on video driver or a error ..you can not fix it if you do not see anything .. if the system boots but you never see a thing on the monitor...not even the writen devices when it first starts..or the bios..this means that the screen or the ribbon of the monitor has a damage on..try to change its position...or so ..but in this case you will need a ribbon for sure ...
Try start, run, then type MSCONFIG go to start tab and UNcheck everything, then go to services and at the lower left of the window it says hide microsoft services and check the box then disable all then restart and see if that helps.
what i can suggest you is to reformat/do a recovery..nothing else....dont waste your time..because you cant load in windows right? its commin only with blue screen...when you select safemode or etc..nothing happen...try with my suggestion..if you have some important files you can do a backup by removing the hdd and put into usb adaptor and plug in any computer that can do a backup....i hope you appreciate it
You know how to get to the safe mode option. Well get to that screen and try last known good configuration. What this does it takes restores everything up to where you last logged on your computer successfully. If that doesn't work run the windows disk, delete the partition and start fresh. If that is a no go you have a hardware problem most likely.