Question about Canon PowerShot A710 IS Digital Camera

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I just got a Mac Book Pro and tried to up load my pictures from my Cannon Power Shot A710 IS. For some reason it would not recognize the camera. Usually when hook up a usb port or cd. It will pop up on my desk top. Any suggestions? Thanks Jon

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Consider NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use iPhoto or any other photo cataloging program.

Posted on Apr 06, 2011

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Canon Power Shot A710 is


The hand with parenthesis is your image stabilization. It sounds like if your images are turning out black, you may need service.

Try hitting your display button a few times and see if anything shows up on the screen.

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