You will need to enter admin mode.
To do this select utility, admin management,the passcode should be 12345678 if not try 00000000 & ok.
Once in admin mode select admin 2, network set.
Press basic setting, press DHCP and set to IP input & ok.
Select IP address & input your desired ip address & ok.
Do the same for your subnet & gateway addresses then press enter, it should then ask you to reset the printer by the main switch ( not the one on the control panel ).
Once restarted you can check if the settings have been stored by outputting a config sheet.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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How to create an IP address into your Printer
1, Connect to LAN network
2, Power ON the Printer.
3, Select MENU Button
4, Go to System Settings, then select Network Settings.
5, You can see TCP/IP , View IP ,etc.....
6, Type Your Printer IP address, Subnet Mask, GateWay, etc...
7, That's All......
In different Printer settings will be different. Now You can add printer into your computer
Go to Control Panel--> Hardware and Sound -->Device and printers -->Add Printer-->Add network Printer-->"If no printer were found" Select "The printer that i want isn't listed" --> Add printer using TCP/IP--> Type your Printer IP address--> Now you can install printer software...
U need to activate mms service by calling ur service provider and these are the settings fo the same.
Press “Menu” and go to “Messages” Select “Settings” and select “Multimedia messages” Select “Network settings” Select “Options” and select “Add new” Enter the profile name as “service MMS” Press “Ok” and select “Options” Go to the “Settings” Enter the details as follow: 1. Homepage: Define homepage here.
2. Bearer: GPRS 3. GPRS settings APN: Define acess point name here. User ID: <blank> Password: <blank> 4. Proxy settings: Proxy settings: On IP address: Define Ip add. here.
Port: 9210 5. DNS settings: <Leave it as default>
Press “Ok” to save the settings and return to the main settings and select ‘Activate” MMS configuration completed
Your in the copiers IP address into your web browser and go to address book and delete address , you can also add address's here. If you do not know IP address, go to machine, touch additional functions, system settings, network settings, tcp/ip, IP and write down #.
On control panel press "user functions" , then select admin tab, press password and type password (default is 123456),press network and then ipv4. There you need to type in free IP address, subnet mask and gateway. For more ask your network admin.
If the button on the touch screen is not visible for the network settings in the administrator settings there is definately something going on. Try connectng to the web interface by typing the current IP address of the copier into the address bar in Internet Explorer. If you do not know the IP address that was assigned to it then Google for Angry IP Scanner, download, and install it. Let it scan your network and find the IP address that way. If you have the right IP address nd cannot access the IP then try it in Mozilla Firefox. You PC must be in the same IP range for any of this to work.
Once you get into the web interface you need to hit LOGOUT as you are in public mode. Then log back in as administrator. The default password is 00000000 or more likely, 12345678. YOU MUST LOG OUT OF ADMIN MODE. DO NOT JUST CLOSE THE BROWSER WINDOW. This will lock up the control panel and cause problems.
You can change the IP address from the web interface in admin mode.
If none of this works then contact me and I will go further. Hope this helps.
Let me know the settings of your Router if needed IP address?
Yes - add your IP address into Network Connection.
No - obtained the setting in your Network Connection.
How to Add or Obtained the setting s of your IP address:
- goto Control Panel
- Double Click Network Connection
- Rigth Click then Properties the Local Area Connection
- Select Internet Protocol (TCP/IP) and select Properties
- Under General Tab they have choices to add or obtained settings.
Have the IP addresses changed ?
Is the copier set with auto IP ?
If either is Yes you will need to set the machine IP address.
Set the IP-Subnet mask-Gateway adresses
you can do this by pressing the additional functions button
( the* button That is in a circle)
then id management (bottom L/H col)
then network settings (2nd to top R/H col)
then protacol settings
then TCP/IP settings
Then change these settings to the desired settings
Then go to your computer and make sure the print driver has
the same settings
Go to your computer
Go to START
Go to CONTROL PANEL
Go to PRINTERS and FAX
Then either change or check settings or add a new printer
If you need further help please get in touch