Question about Washing Machines

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We recently moved and upon setting up our washing machine it appears to drain continuously while filling up prior to cycle. Any suggestions???

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Lift the drain outlet hose higher to stop the water syphoning out as it is filling.

Posted on Sep 06, 2010

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6ya6ya
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Posted on Jan 02, 2017

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Hi, I am trying to help daughter-in-law get their


Hello annp, thank you for your post! Based on the symptoms you are describing, it does sounds like a siphoning issue. Generally speaking, the drain hose should come up above the washer tub and please make sure the drain hose is not too deep in to the house drain pipe. The drain hose should only be submerged 4-8 inches into the house drain pipe. If correct, otherwise the unit might be experiencing a communication with the control board and water fill valve. At this point, please reach out to an expert technician to ensure the appropriate replacement part is ordered and is installed correctly to prevent future issues. I hope this information helps to some degree - please do not hesitate to reconnect.

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You are referring to the "agitator dogs". Does the unit run during the wash cycle put the agitator does not move?

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Since you've already checked the pump, hoses and motor, here are some additional issues to look at:

1. Faulty timer: Does your machine fill with water and begin agitating, but the cycle never advances far enough to allow the water to drain? The timer that controls the cycles may be broken. Arrange for washing machine repair service.

2. Worn or loose belts: Are clothes still soaked at the end of a wash, even though the washing machine appears to go through the spin and drain cycles? The timer that controls the cycles may be broken. This is a job for the pros.

3. Faulty or jammed internal impeller on pump: When the spin cycle starts, do you hear a humming noise? The internal impeller that moves the water through the drain pump may be faulty or jammed. A grinding or grating sound is almost always an indication of a coin, button or other object colliding with the impeller. Have a washing machine repair expert determine if the impeller is jammed and can be cleared, or if the pump needs to be replaced.

For more troubleshooting steps, see Washing machine won't drain. I hope this helps!

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1 Answer

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Sounds like your timer is not moving the gears to the next cycle.

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you have a hose that came loose to the pressure switch or the tub or you have a bad pressure switch
or the fill cup is blocked

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Agitator's don't spin on wash cycle.

I would suggest washing the clothes without soap until they rinse clear. If you have hard water, the soap will not easily rinse out of clothes, or off of you when you use soap to wash or shower.

Reduce the amount of soap you use in each wash if this is the case. It sounds like your washing machine is working right.

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Do you hear the ticking of the dial moving? if so it could be that the points aren't getting connection to cycle it threw the various cycles

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The cycle doesn't advanceWhen the cycle doesn't advance, it's probably the timer or a cold-water supply problem:

  • It's the timer, if your washing machine fills with water and begins agitating, but the timer never advances--or if the washer is in a spin cycle and the timer won't advance. Then you need to replace the timer.


  • It may be a cold-water supply problem, if the washing machine fills with water, agitates, drains, and spins, but then doesn't fill with rinse water. See There's no cold water.

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    you hav'nt said if it drains. the problem just may be that you have plumbed drain hose onto a spigot on the sink drain and spigot is blanked off

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