Freezer is not defrosting
1. Remove all of the food from inside the freezer and place it into the ice chest. Use more than one ice chest, if necessary. Cover the food with ice from a 10 lb. bag of ice. Alternatively, place all of the food from your freezer into the refrigerator compartment, packed tightly together.
2. Place one or two 10 lb. bags of ice into one or two large bowls inside the refrigerator compartment to keep the food chilled. Keep the door to the refrigerator tightly closed and avoid opening it during the freezer defrosting process.
3. Unplug the unit and leave the freezer door open.
4. Let the freezer defrost overnight or for at least eight hours.
5. Use the towels to wipe up the melted ice.
6. Plug in a hair dryer and direct it to the interior of the freezer to melt any remaining ice from the walls and door. Be sure to direct it into the vents of the freezer, too.
7. Wipe up any water from ice melted with the hair dryer from inside and around the freezer.
8. Plug the freezer back into the outlet, and return food still solidly frozen to the freezer compartment from the ice chest or refrigerator. Use any thawed foods within a day or two or discard.
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